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Getting started with Eventbrite Payment Processing

Updated by Support

Category: Getting Paid (Payouts & Invoices)

If you're hosting a paid event, Eventbrite Payment Processing is the default method for accepting payments online. Eventbrite sends your payout 5 days after the completion of your event or on the custom payout schedule you choose. Then, your bank and location will determine how long it takes for the money to show in your account.

<h2 id="01">— Pricing</h2> <ul><li>Eventbrite <a href="https://www.eventbrite.com/support/articleredirect?anum=7285" target="_blank">charges a service fee</a> for every paid ticket or add-on you sell. You don&#39;t pay any fees if your tickets are free.</li><li>The service fees vary per package, country, and currency. Depending on your payout country and payment method, there may be additional fees for payment processing.</li><li>Attendees pay the fees in addition to the ticket price by default. If you want to pay the fees instead, choose &quot;Absorb fees&quot; and we&#39;ll deduct the amount from your ticket sales.</li></ul> <h2 id="02">— Payouts</h2> <ul><li>Your <a href="https://www.eventbrite.com/support/articleredirect?anum=27441" target="_blank">payout is sent 5 days after you complete your event</a> or on the custom payout schedule you choose. If the payout day falls on a weekend or holiday, your payout will start processing on the next business day.</li><li>It takes up to 5 additional business days (7 business days internationally) for your bank to deposit the payout in your account.</li><li>The <a href="https://www.eventbrite.com/support/articleredirect?anum=4423" target="_blank">payout schedule</a> you choose will be applied to all events in your Eventbrite account that use Eventbrite Payment Processing. </li></ul> <h2 id="03">— Refunds</h2> <ul><li><a href="https://www.eventbrite.com/support/articleredirect?anum=37687" target="_blank">Choose a refund policy</a> and respond to any refund requests within 7 days.</li><li>If you cancel your event or it doesn&#39;t occur, you are required to issue refunds to all attendees. Refunds can be issued to the original payment method or as credit to your future events ($USD only). </li></ul> <h2 id="04">— Alternatives</h2> <ul><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3461" target="_blank">PayPal</a> gives the option to set up online payments for countries and currencies where Eventbrite Payment Processing isn&#39;t available.</li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3457" target="_blank">Authorize.net</a> is only available for events that take payments in U.S. dollars or Canadian dollars.</li></ul> <h2 id="05">Related articles </h2> <ul><li><a href="https://www.eventbrite.com/support/articleredirect?anum=4369" target="_blank">Add and manage your payout details</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3558" target="_blank">Understanding refunds on Eventbrite</a></li><li><a href="https://www.eventbrite.com/support/articleredirect?anum=3771" target="_blank">Payment processing options for your ticket sales</a></li></ul>

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