Question 1

Will I receive tracking information for my wine kit?

Accepted Answer

●	Yes. Tracking information will come directly from the vendor once the kit has shipped. 
●	Kits will not ship until the week of January 20

Question 2

How quickly will I receive my order?

Accepted Answer

●	All kits will be shipped during the week of January 20 at the earliest, and all kits should arrive by February 11 as long as someone age 21+ with a valid ID is home to receive the kit.  Note that UPS will make up to 3 attempts to deliver the wine tasting kit

Question 3

I was not home to receive my kit, now what?

Accepted Answer

●	UPS will leave an attempted delivery message if needed with their next intended drop off date. They will make up to 3 attempts.

Question 4

Do I have to be home to receive my wine kit?

Accepted Answer

●	Yes. This package needs to be signed upon delivery to prove that the receiver is age 21+.

Question 5

What should I do if my order was damaged in transit?

Accepted Answer

●	If your order was damaged in transit, please reach out to KSPS PBS 800-735-2377

Question 6

Does everyone planning to taste need to purchase a ticket/ kit?

Accepted Answer

●	Each ticket comes with 6 bottles of mini wine, enough for two to share, if you would like to receive more wine, additional kits are needed but will only have to use ONE of the ZOOM links that will be sent out prior to the event.

Question 7

What is the shelf life of the mini wine bottles?

Accepted Answer

●	These wines are best enjoyed within 3-4 months, if unopened. Once opened, the wine should be consumed within a few days.

Question 8

What kind of wines are included in this kit?

Accepted Answer

●	6 mini bottles of wine (enough for two to taste) include two Whites, a Rose, and Three Reds.  All are from Italy.
Varietals include Fiano, Grecanico, Rosato (Rosé Wine), Nerello Cappuccio, Nerello Mascalese, and Rosso di Italia (Red Wine)).

Question 9

I attended this event in 2024. Will the wines be different?

Accepted Answer

● 	Yes, all 6 mini bottles of wine will be different from the event in 2024.

Question 10

Do the wines need to be refrigerated?

Accepted Answer

●	The entire box that is shipped to you can be stored in the fridge. You may have heard that red wines should be served at “room temperature” but the optimal wine storage temperature is somewhere in the middle of 70F and 45F, so sticking the whole box in the makes it easy!

Question 11

Do I need a bottle opener?

Accepted Answer

●	No, all wines are twist open.

Question 12

How can I submit a question(s) to Rick Steves?

Accepted Answer

●	You will be able to submit your questions to Rick (and the sommelier) during the event using the Q&A Zoom feature. Attendees will be able to “upvote” the questions they want to hear asked the most. We will focus on the questions with the most votes.

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