Why I Failed as a Café Owner and Why You Won't

"Why I Failed as a Café Owner & Why You Won't"

In March 2014 I, along with my two business partners, launched a cafe. A year and a half later we closed - minus one original partner, plus one additional partner, and an experience that changed my perspective on life, relationships, and business.

During this open-format chat, I'll get very candid and share our shortcomings, our "mini-wins", and how you can turn my mistakes into your success.

Some of the talking points include:

*Leadership
*Creating a strategic plan
*Employee morale
*Customer Service vs. Customer Experience
*Relationships
*Light snacks will be served

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