Webinar | How High-Quality Care Drives Revenue, Retention, and Results

The pressure on you to balance great care with strong financial performance is real—and it’s a lot.

You’re expected to keep the schedule full, support your doctors, hit revenue goals, and make sure your clients are happy—all while making sure your team doesn’t burn out.

The truth is, you can’t do it all alone—and you shouldn’t have to.

That’s why IndeVets is hosting a 45-minute webinar focused on how to consistently deliver high-quality care—and the essential partnership between clinical and non-clinical leaders that makes it possible. Because when care quality is high, business performance follows.

You’ll hear from a practicing vet and a former practice manager who know the daily realities—and the strategies that actually work.

You’ll learn how to:

• Raise ACTs and treatment compliance

• Support long-term growth without staff burnout

• Empower relief vets to contribute at the highest level

We’ll break down practical steps for aligning your medical and operational strategies, like:

• Creating clear, actionable protocols

• Credentialing and onboarding to set every doctor up for success

• Strengthening accountability with medical record reviews, shadowing, and coaching

• Fostering a healthy feedback culture that supports consistency and growth

• Building strong partnerships between clinical and non-clinical leaders and understanding the practice manager’s essential role

Featuring:
Dr. Andrew Heller, practicing veterinarian and co-founder of IndeVets

Ericka Queen, Strategic Support Manager at IndeVets and former Practice Manager

This session isn’t just theory—you’ll leave with real-world examples, actionable tools, and a roadmap to help your team deliver consistent, high-quality care and get the results you want.

Can’t make this date? No problem. Reach out to us here.