Welcome to the Change Management workshop. Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

Course Objectives: Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.

You Will:By the end of this workshop, you should be able to:

List the steps necessary for preparing a change strategy and building support for the change
Describe the WIFM – the individual motivators for change
Use needed components to develop a change management and communications plans, and to list implementation strategies
Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change, appealing to emotions and facts
Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency

Target Student:Course Core Competencies:

Module 1: Preparing for Change Topic A: Defining Your StrategyTopic B: Building the Team

Module 2: Identifying the WIFM Topic A: What’s in it for Me?Topic B: Building Support

Module 3: Understanding Change Topic A: Influences on ChangeTopic B: Common Reactions to ChangeTopic C: Tools to Help the Change Process

Module 4: Leading and Managing the Change Topic A: Preparing and PlanningTopic B: DelegatingTopic C: Keep the Lines of Communication OpenTopic D: Coping with Pushback

Module 5: Gaining Support Topic A: Gathering DataTopic B: Addressing Concerns and IssuesTopic C: Evaluating and Adapting

Module 6: Making it All Worthwhile Topic A: Leading Status MeetingsTopic B: Celebrating SuccessesTopic C: Sharing the Results and Benefits

Module 7: Using Appreciative Inquiry Topic A: The Four StagesTopic B: The Purposes of Appreciative InquiryTopic C: Examples and Case Studies

Module 8: Bringing People to Your Side Topic A: A Dash of EmotionTopic B: Plenty of Facts

Module 9: Building Resiliency Topic A: What is Resiliency?Topic B: Why is It Important?Topic C: Five Easy Steps for the Leader and the Individual

Module 10: Building Flexibility Topic A: What is Flexibility?Topic B: Why is it Important?Topic C: Five Easy Steps for the Leader and the Individual

WCLI Change Management

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