The Denise Amber Lee Foundation, NICE Public Safety and Voice Products are pleased to offer you this complimentary Virtual 9-1-1 QA Training Day. Join us from the comfort of your office or home. Register now to reserve your seat in this on-line session.

The Denise Amber Lee tragedy in Florida in 2008 rocketed to the national attention because of the absolute perfect storm of errors and mistakes made that day. This story was highlighted on Dateline NBC, Primetime 20/20, Dr. Phil, Larry King, Good Morning America, and the Today Show.

The Denise Amber Lee Foundation was a driving force behind the first ever, ANSI Standard for the Establishment of a Quality Assurance and Quality Improvement Program for Public Safety Answering Points. Five foundation board members were part of the national workgroup that crafted the document, including foundation president Nathan Lee, Denise’s husband and Sherrill Ornberg, the creator of the Standard's QA scoring sheets, implementation instructions and performance scoring, Come and hear these two inspirational speakers as they motivate you to create comprehensive quality assurance/quality improvement processes for your communications center.

Attend the complimentary Virtual 9-1-1 QA Training Day to learn:

Why a consistent and effective QA/QI process is vital (legally and professionally) to your PSAP.
The components of the QA/QI program and how to objectively evaluate the performance of public safety communications personnel no matter your agency's size.
How to create and implement a successful QA/QI program and ensure staff buy in.
How to leverage your QA/QI program to reduce employee turnover and boost confidence and performance.

Sponsored by NICE Premier Partner Voice Products

* Non-sponsoring vendors and consultants may not register.

Virtual 9-1-1 QA Training Day w/NICE & Voice Products