Vicarious Trauma Training

Vicarious Trauma Training is essential for individuals or teams working on helplines or other supportive roles, as it helps individuals recognise and cope with the indirect emotional impact of others' trauma. By understanding vicarious trauma, team members can develop healthier ways to manage the emotional toll of their work, leading to better overall well-being and preventing burnout.

This course aims to enhance resilience and sustainable practice, ensuring that the team can continue providing high-quality support to those in need without compromising their own mental health.

Learning Objectives

• Understand the process of vicarious trauma
• Explore complex calls and how they impact risk factors
• Identify key risk factors for your organisation and services
• Use ProQOL to detect burnout and vicarious trauma early
• Learn strategies to manage and reduce vicarious trauma
• Create an action plan for your organisation based on the sessions learning

Who is the training suitable for?

Designed for those in supportive roles such as helpline workers, counsellors, and therapists, but equally valuable for professionals who manage emotionally challenging conversations — including solicitors, HR personnel, and frontline staff.

Additional

• Receive a CPD certificate upon completion and accrue 6 CPD hours.
• Training materials and a copy of the presentation provided.