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5:30 pm(Local Time)
Registration and Networking
6:00 pm(Local Time)
Talk
Rakshana Balakrishnan
Product Leader
Amazon Web Services
AI agents are rapidly becoming more prevalent in cloud products, transforming how users interact, discover value, and build trust. The success of these integrations depends on striking the right balance between automation and user control, while tackling the challenges of trust, bias, and transparency. In this talk, we’ll explore how product leaders and designers can rethink UX when embedding AI agents into cloud products, while straddling usability and transparency.
What you’ll learn:
- How AI agents are reshaping user expectations in cloud products
- The UX challenges unique to AI-driven interactions
- Practical strategies for designing intuitive, human-centered AI experiences
6:30 pm(Local Time)
Panel
Swarna Pandu
UX Researcher
Boehringer Ingelheim
Rakshana Balakrishnan
Product Leader
Amazon Web Services
What does modern product development look like in an era defined by economic uncertainty, AI, and shrinking career ladders? Join Swarna Pandu and Rakshana Balakrishnan as they reflect on how creating products has evolved in recent years and discuss the realities of shipping in uncertain conditions, the pressures on product teams to do more with less, why hiring is fundamentally changing, and how mid-level and junior talent can adapt and grow in a market that’s no longer predictable. Whether you’re designing, coding, or driving product strategy, this session will help you understand how to stay relevant, resilient, and ready for the next shift.
