Understand Your Customer

Understand Your Customer

What does it take to really reach your customer? Learn how local high-tech companies use data and experimentation to reach their customers.

Date and time

Location

SPARK East Innovation Center

215 West Michigan Avenue Ypsilanti, MI 48197

Agenda

3:30 PM

Doors open


Join us early to check in and network with fellow attendees before the main event begins. This is a great opportunity to find your seat and connect with others.

4:00 PM - 5:00 AM (+1 day)

Panel Discussion


We'll begin promptly at 4 PM and end at 5 PM.

About this event

  • Event lasts 1 hour

Learn how two local high-tech companies understand their customers using data, feedback, and experimentation:

Gig-L, a community-driven marketplace for gig workers and business owners 

Lacuum, LLC, an autonomous lake-vacuuming robot

This session features summer associates from the 2025 Digital Summer Clinic. They will share how they started from scratch in identifying their audience and targeting them with meaningful content. 

Reserve your spot today! This event has sold out in the past. 

This event is part of A2Tech360.

Frequently asked questions

What is Gig-L?

Gig-L is a unique platform geared towards young adults and small businesses. It’s game-like interface makes it an engaging way for gig workers to meet local businesses and foster new connections.

More about Gig-L’s CEO and founder, Sierra Lambert

Sierra has a long history in the entrepreneurship world even studying at a business vocational school in Queensland, Australia in 2015. Alongside founding Gig-L she owns a café in Ypsilanti, Michigan that proudly harbors the same community-based values.

More about Gig-L’s interns, Dylan Leickfelt and Samantha Phillips

Samantha is studying Marketing at Eastern Michigan University with her partner Dylan who is a Marketing & UX/UI double major. They both bring expertise in website design, brand marketing, and social media content creation.

What is Lacuum, LLC?

Lacuum, LLC is a robotics R&D and consulting company that was founded by engineers and researchers with a penchant for problem solving. They specialize in autonomous systems, consulting, and R&D collaborations.

More about Lacuum, LLC’s CEO and founder, Amer Abughaida

Amer is a Principal Engineer at Honda by day and an entrepreneur by night. Lacuum, LLC is far from his first business venture, having founded and co-founded a number of other start-ups. Amer received both his MBA and Engineering degrees from the University of Michigan.

More about Lacuum, LLC’s interns, Claire Alverson and Mohamad Hamade

Mohamad (Mo) is studying software engineering at University of Michigan-Dearborn and is a natural-born entrepreneur himself. Claire studies Web Development & Technical Communications and brings a mix of design and technical skills to the project.

Organized by

Free
Sep 25 · 4:00 PM EDT