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Tribe Talks #1: How to build customer empowered Fintech

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UserTribe

Bremerholm 4

1st Floor

1069 Copenhagen

Denmark

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Welcome to #TribeTalks #1 on Fintech!

We are inviting you to an evening of great talks from industry leaders within fintech.

Tribe Talks are recurring events, where leaders from the business world are invited to share their insights on how to involve customers and navigate after changing needs.

The first Tribe Talks of 2018 will be focused on the FinTech industry with two different perspectives: startups and large companies.

How are customers' needs shifting in relation to banking services?
How can the financial industry change accordingly?
What kind of process and method is needed in order to build for customers?
And how is a customer centric approach to development implemented in a fintech company?

These and more questions will be answered by 6 guest speakers, who will enlighten the attendees on how they work with customers in their companies.

The speakers are (we will soon announce the others!):

  • Maria Flyvbjerg Bo, Co-founder at Hufsy

  • Andreas Helgason Rex, CMO at Lendino

Customer involvement, as in the Design Thinking methodology, is a macro trend, but how to maintain the speed and quality in the build, if customers are to be involved on a continuous basis?

According to Accenture's 2017 Banking Report, "consumer behaviors and expectations are shifting in ways that are forcing banks to both redefine their priorities and transform their distribution models." Thus, knowing what these expectations and needs are is essential in order to deliver services that customers truly appreciate.

Each speaker will share their journey and insights for 15-20 minutes - followed by a panel debate.

Drinks and food will be served after the event.

The entrance is free, but seating is limited. Make sure to book your ticket!


We are looking forward to meeting you!

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UserTribe

Bremerholm 4

1st Floor

1069 Copenhagen

Denmark

View Map

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