Trauma Informed Care Workshop

Health care and case management professionals routinely support individuals experiencing acute stress, complex trauma, and crisis. These dynamics can impact patient engagement, communication, and staff well-being.

This in-person workshop provides practical trauma-informed care strategies applicable to clinical and care coordination settings. The focus is on skills that support patient safety, effective communication, and provider sustainability.

Training topics include:

• How trauma and chronic stress influence patient behavior and interactions
• Trauma-informed communication and de-escalation techniques
• Strategies to support regulation and decision-making under stress
• Recognizing and mitigating secondary trauma and burnout
• Applying trauma-informed principles consistently within care teams

This session supports improved patient experience while also addressing the realities of provider workload and emotional demands.

Intended audience:
Health care professionals, case managers, care coordinators, behavioral health staff, and other frontline providers.