Transforming Services Through A Trauma-Informed Approach Training - Worcester

The MassHire Department of Career Services, Commonwealth Corporation, and the Central Massachusetts Recovery Learning Community (RLC) and Kiva Center have partnered to offer training sessions for MassHire Career Center staff and partner staff on Transforming Services Through A Trauma-Informed Approach.

These three-hour training sessions, conducted by the Central Massachusetts Recovery Learning Community (RLC) and Kiva Center, are designed to increase the ability of career center staff to recognize and navigate the centrality of trauma with their customers.

This training will introduce the relationship between trauma and mental health struggles. Trainees will examine the Adverse Childhood Experiences (ACE) study, which provides a foundation for understanding this connection. The session will explore what a trauma-informed approach is, why it is important, and how it relates to career center staffs’ work with customers who may have mental health struggles. Participants will collectively brainstorm on how to create/implement a trauma-informed approach at their career centers.

The aim of this training is to provide staff with a general introduction on this topic and then, allowing time to practice and role-play, to more effectively work with career center customers. There will be ample time for staff to ask questions and participate in group dialogue. Trainers will also provide a list of local resources that career center staff can access for additional support and information on this topic.