Question 1

Will there be assigned seating?

Accepted Answer

No. Our seats are first come, first serve. If you purchased a ticket, you will have first entry and will be able to secure 1 floor or bleacher seat of your choice.

Question 2

Do I need to register for a ticket for my child?

Accepted Answer

Childcare will not be available for the conference. Children 12 years or older are welcome and require a ticket. Children under 2 years old are allowed to come and must sit on their guardian's lap for the duration of the conference. A ticket is not required for an infant.

Question 3

Are there any bag restrictions for the Conference?

Accepted Answer

Yes. Only clear bags in the dimensions of 12” x 6” x 12” will be allowed into the conference.

Question 4

Can we bring food?

Accepted Answer

We encourage you to have a meal prior to the conference as we do not allow food in our arena. If needed, you are welcome to enjoy a snack in our lobby or in our outdoor seating area.

Question 5

I may need some special accommodations due to ADA, how can I reach out to the team?

Accepted Answer

We want to ensure that our team can properly prepare for your arrival! Please check the button during your ticketing purchase process to notify us of your ADA accommodation requests. Please note, we will only allow one ticketed guest to help accommodate you during the conference.

Question 6

Do you provide refunds for this event?

Accepted Answer

No, we do not. This is a non-refundable event. However, you are able to transfer your ticket to another guest.

Transformation Conference: V5

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