What is your refund policy?

Tickets are non-refundable. Please contact Jason@STM.co for help.

Is the location wheelchair accessible?

Yes, the James L. Knight Center is able to accommodate wheelchairs. Please contact Jason@stm.co to arrange for on-site assistance during the event.

What food options will be available at the conference?

Beverages including coffee and tea will be provided on-site at the event while the Expo floor is open. Lunch will be provided during the designated lunch breaks.

Can I bring children to the event?

Children under 13 may enter for free but are not entitled to any conference perks such as a tote gift bag provided to attendees. Anyone 13 years or older is required to purchase their own ticket. Must be 21 years or older to drink alcohol.

What type of event security will be there?

A fire marshal and EMTs will be on standby during the event. Additional hired security will also enforce event access. For special assistance to be arranged at the event, please contact jason@stm.co.