An organization is a human system.  Most leaders put a lot of time and attention into their other systems--like IT, R&D and distribution. They know that if these systems are not carefully thought out and well maintained their company will fail.  But their human or “relationship system,” is often taken for granted. Yet it is actually the system that does all the work. 

As a coach or consultant, how do you help a team become a more effective relationship system?  In this session we will present two tools for helping you do just that.  You will learn how to raise awareness of the interpersonal roles that team members occupy, and how to work with and mitigate toxic behaviors that can hamper team effectiveness. 

Takeaways:

1. Learn a straightforward tool for helping teams deal with “toxic” communication styles like blame, defensiveness, and contempt.
2. Gain an understanding of how systems use Interpersonal Roles, why it’s important to be able to separate the individual from the role they occupy at any given time, and how to work with this often-unspoken aspect of team life.

Join us for a fun and interactive morning!

Presenter Bios

Beth Shapiro, PCC, ORSCC is the founder of TeamSpirt, Inc. and Sustainable Success. She specializes in helping organizations build the capacity to execute on change initiatives, and provides coaching and consulting on teaming, leadership, and workforce engagement. Beth holds a Master in Public Administration from Harvard’s Kennedy School, and has served on the faculty of two prestigious coaching schools, the Coaches Training Institute and CRRGlobal.

Her background includes more than 20 years of management and leadership in the private and non-profit sectors. Clients include Velux, Scripps Networks, Vertex Pharmaceuticals, GlobalMindset, Boston Beer Company, IDEO, U.S. Transportation Security Administration, Fedex, Blue Cross Blue Shield of Massachusetts, Harvard Office of Technology Development, University of California at San Francisco, United Jewish Appeal of Greater Toronto, Greenpeace USA, National Head Start Association.

Lina Foster brings deep expertise as a team coach and executive coach, including over twenty years of corporate leadership experience. In her last corporate role, Lina was Vice President of Management Effectiveness at Fidelity Investments where she worked with senior executives and their teams to improve team results and served as a coach to senior leaders. Prior to Fidelity, Lina was a District Manager for Manpower, Inc. with P&L responsibility for four offices.

Lina specializes in helping leaders and leadership teams explore what is important for success in the context of their organization. One of her hallmark strengths is facilitating teams to build the skills and courage to “say what needs to be said.” Lina has ICF-accredited certifications in Executive Coaching from William James College and in Organization and Relationship Systems Coaching from CRR Global.