The Paradox of Progress: AI Ethics and Human-Centered AI

As AI technology advances, the drive for seamless and frictionless AI interactions has led to the removal of essential safeguards, increasing the risk of failures. In this session, Di Le will explore how intentional friction—deliberate design choices that slow down interactions—can actually enhance trust, accountability, and responsible AI implementation. Through real-world case studies, Di Le will illustrate how slowing down AI can paradoxically accelerate our progress in creating ethical and human-centered technology.

Agenda

• 5:00 p.m. - 5:10 p.m. (Central Time, Houston, Chicago, Minneapolis, USA) - Introduction and announcements for UX Research and Strategy
• 5:10 p.m. - 6:10p.m. (Central Time) - Presentation
• 6:10 p.m. - 6:20p.m. (Central Time) - Q&A

Speaker Bio

Di Le is an AI ethicist and human-centered AI (HCAI) strategist, focusing on responsible AI development at ServiceNow and internationally. With a strong background in human-machine interaction (HCI), Di Le has been instrumental in democratizing autonomous collaborative robots and shaping human-AI collaboration standards. Beyond technical contributions, Di champions responsible AI, serving as an ambassador for Google's Women Techmakers and a CES Innovations Awards judge. They are dedicated to melding innovation with ethics, aiming to address human challenges through technology.

LinkedIn: https://www.linkedin.com/in/dile/

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