In celebration of the recent release of "The New Rules of Dining Out: An Insider's Guide to Enjoying Restaurants", we welcome James Beard Award-winning writer, twenty-year hospitality veteran, and father to the Restaurant Manifesto, to share stories, space, and ways in which we can better understand the complexities and intricacies of hospitality.
Adam is joined in conversation by no other than friend of the shop and Detroit's own, Lyndsay C. Green, who is a two-time James Beard Award-winning writer and the Restaurant and Dining Critic of the Detroit Free Press.
The New Rules of Dining Out invites food lovers to think more deeply about the complex systems that go into forming any restaurant, and about how their language and demeanor affect the service they receive. Better communication builds trust between guests and staff, which in turn leads to more joyful and satisfying dining experiences. At a time when the restaurant industry faces myriad existential challenges, it’s more important than ever for diners to approach restaurants with compassion and enthusiasm. Reiner emphasizes the fact that hospitality is a two-way street that improves when customers become more invested in the success of their own meals.
The New Rules of Dining Out encourages diners to lean forward, instead of back—to become more active participants in their restaurant experiences. This first-of-its-kind “Diner’s Bible” will completely change how readers think about food, the art of dining, and their own role as restaurant guests.
