Question 1

What does a ticket grant me access to?

Accepted Answer

Ticketholders unlock access to the livestream & replay on YouTube, plus the option to pre-order & purchase a download of the event for just $6. PLEASE NOTE: Tickets no longer include a free download due to rising bandwidth costs.

Question 2

Why do you no longer offer a free download of the event with my ticket?

Accepted Answer

Tickets are processed by Eventbrite while downloads are provided by Vimeo. Because Vimeo is not making any money from the ticket transaction, they charge us for any bandwidth usage related to the free download.

Question 3

Couldn't you just raise ticket prices to cover the bandwidth usage?

Accepted Answer

We looked into it, but because Eventbrite is solely processing the ticket transaction Vimeo would still charge us for the bandwidth usage. By separating the download transaction from your ticket, Vimeo receives a cut from the download transaction and leaves us alone.

Question 4

What if I can't watch live?

Accepted Answer

Ticketholders gain access to watch a replay of the entire event on YouTube whenever they'd like. If you cannot attend the livestream and/or would like to own a download of the event, we strongly recommend you pre-order or purchase the download for $11.99 instead.

Question 5

How do I access the discounted $6 download?

Accepted Answer

After purchasing a ticket, you will receive a link to pre-order and/or purchase the download for just $6. This offer does not expire. You can access this discount at any time.

Question 6

Can I watch this from anywhere in the world?

Accepted Answer

Yes! As long as you have internet access, you can join this livestream.

Question 7

I can't afford a ticket. Can I get on the guest list?

Accepted Answer

Yes! If you cannot afford a ticket for any reason at all just email chris@dumb-industries.com and you will be added to the guest list, no questions asked.

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