Generative AI is transforming Business Process Management (BPM) at its core. From hyperautomation and intelligent workflows to AI-driven decision-making, the BPM landscape is evolving faster than ever. This session will take you inside the trends, tools, and strategies that are defining the next era of BPM and help you prepare your organization for the future.

In this engaging discussion, you’ll gain practical insights into future-proofing your BPM strategy with GenAI. From leveraging AI copilots to adopting predictive process intelligence, the session will highlight how organizations can stay resilient, innovate continuously, and unlock the full potential of AI-powered BPM.

Why This Session is Important:

BPM is no longer just about optimizing processes—it’s about reimagining them with intelligence and adaptability. Generative AI is accelerating this shift by automating complex workflows, uncovering new efficiencies, and enabling data-driven decisions at scale.

This session will show you how industries are already transforming with hyperautomation and AI, and why human oversight still plays a critical role in AI-powered processes. You’ll also explore strategies to scale GenAI adoption across BPM ecosystems and get a forward look at predictive process intelligence, autonomous operations, and other trends shaping the BPM of tomorrow.

What’s Covered in the Session?

• Future Trends in BPM in a GenAI World
• The Role of BPM in Business Resilience
• Next-Gen Tools for BPM Optimization
• AI Copilots for BPM Users
• AI-Driven Decision Making in BPM
• Creating a BPM Innovation Culture
• Fostering Continuous Improvement

The Future of BPM Services in a GenAI World

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