The Experience Economy in the Digital Age

About

Customer expectations are changing, presenting countryside hotels with new opportunities to enhance their guest experience through immersive digital placemaking.

This interactive lunchtime discussion will explore how the wide-ranging creative applications of digital technologies can enhance their guests' engagement, satisfaction and loyalty - including practical case studies and advice from our experts.

Speakers

Jo Reid, CEO, Calvium
Dr Jo Morrison, Director of Digital Innovation and Research, Calvium
Shaun Whitehouse, Director, Lanes Hotel

Zoom link to be sent nearer the time.