The Courage to Connect: Navigating Difficult Conversations

Facilitated by Michelle Lee, Strategic HR Consultant and Co-owner of True North Executive Solutions, this interactive training empowers managers to approach difficult conversations with confidence, empathy, and strategic intent. Whether addressing performance issues, giving tough feedback, or navigating interpersonal tension, participants will learn how to stay grounded in values while driving accountability. Through scenario-based practice and practical frameworks, managers will explore how to turn discomfort into dialogue—and dialogue into growth.