The words "beautiful" and "simple" referred to a process seems a bit weird, right? Come along to see how we work at Zendesk!

With a talk and a panel discussion, we will go through our engineering process. We will talk about how we build things in Zendesk and how we strive to craft an inclusive and diverse environment.

Agenda

6.00 - Event starts: get some food and drinks with all the attendees of the Zendesk engineering summit!

6.30 - Opening: Shawna Wolverton, our Senior Vice President of Product, will open the event.

6.35 - The beautifully simple engineering process Zendesk presented by Women in Engineering. The speakers will describe how we build our product and features, from the idea to the implementation, keeping the focus on the quality.

07.10 - After this brief talk, with guests from every career level, we will converse about the strengths and pain-points of our process and how diversity and inclusion play a meaningful role in this.

Are you curious to know how things happen at Zendesk from inside? Come along and ask your questions, we’d love to hear your thoughts!

08.00 Networking time: you can meet the speakers, the panelists and all the engineers and management attending the event, including the SVP of Engineering, Soren Abildgaard, and his staff.

The speakers

Caroline Kello and Jenny Gillet (Product Managers), Jill Guyonnet and Natasha Cole (Software Engineers), Patricia Bermudez and Guiomar Vista (Test Software Engineers).

In the panel

Heather Wells (VP of Software Engineering),Thaciana Lima (Software Engineer), Cristina Amico (Software Engineer), Lumi Birnicu (Senior Software Engineer) and Pierre-Alain Bouchard (Director of Engineering), Raquel Horta (Senior Program Manager).

The beautifully simple engineering process at Zendesk