The Administrative Assistant Advantage

Live Webinar or Recording

December 2, 2025, 2:00 pm - 3:00 pm Eastern

Credit: ATAAA: 1, IAAP: 1 (Live Only)

Administrative Assistants are often the unsung heroes of the workplace—ensuring operations run smoothly, deadlines are met, and communication stays on point. But the fast pace, high expectations, and constant multitasking can quickly lead to stress and overwhelm if not managed with the right tools and mindset.

In this engaging and practical webinar, communication expert Pamela Jett provides administrative professionals with a powerful toolkit for navigating the demands of this pressure-filled role with confidence, clarity, and competence.

Participants will discover how to sharpen their communication, enhance problem-solving skills, and take initiative with authority. Pamela’s proven strategies are designed to help attendees move beyond daily survival mode and into a space of increased efficiency, professional growth, and elevated value within the organization. With actionable techniques to reduce stress, manage multiple priorities, and collaborate effectively, this session is a must for any admin professional looking to stand out as a strategic, trusted contributor.

• Learn the #1 secret to success for support staff
• Uncover the warning signs that stress is reducing productivity—and powerful stress busters to stay focused and effective
• Enhance the communication skills essential for every team player
• Develop powerful ways to take initiative and solve problems
• Learn proven time management tips to maintain control over tasks, priorities, and multiple bosses
• Smooth workload fluctuations and eliminate panic and chaos
• Reduce frustration and gain valuable time each day by managing resources and delegating effectively
• Master the “Swiss Miss Factor” – an impactful method for maximizing resources and stretching budgets
• Discover how to manage conflict and work with difficult people while remaining a collaborative team player

Why This Webinar is a Must-Attend:
Whether you're new to the role or a seasoned administrative professional, this session will provide real-world solutions to increase your effectiveness, reduce stress, and boost your career confidence—ensuring you’re equipped to lead from any desk.

Guest Speaker: Pamela Jett - Jett Communication, Inc

Level: Basic

Format: Live Webcast

Aurora Training Advantage is offering continuing education points designed to recognize dedication to training and excellence in administrative.

Aurora Training Advantage has reviewed the content of this program and believes it aligns with the CAP Body of Knowledge. We estimate this program may qualify for 1 recertification point(s), based on 1 point per 1 hour of eligible training. Final determination of applicability rests with the CAP designee, who is responsible for documenting alignment for recertification purposes.