Join NYC REACH’s Telehealth During the Public Health Emergency webinar series on July 28th to welcome experts from our partner organization HealthEfficient, who will discuss strategic next steps to consider following the initial implementation of telehealth at a health center or practice. They will discuss best practices and lessons learned from supporting the scale and optimization of telehealth and will also review opportunities to maximize reimbursement and drive sustainability for telehealth services. This webinar will benefit anyone who is interested in learning more about telehealth as they look to expand or optimize their telehealth services, as they move from using telehealth services as a public health emergency response to offering long-term, sustainable telehealth services.

Learning Objectives:

Describe opportunities to scale your telehealth services to reach more patients for more kinds of visits

Identify potential optimizations to your telehealth workflows, including conducting telehealth visits with multiple members of the care team, adjusting workflows to more closely resemble in-person workflows, offering telehealth to patients who require interpretation services, implementing a telehealth waiting room, and more

Summarize additional use cases for telehealth

Discuss revenue cycle best practices for telehealth, from regulatory, coding, and workflow perspectives

Attendees will be able to ask questions at the end of the presentation

About HealthEfficient:

HealthEfficient is an Albany-based provider of technical assistance to health centers and other safety net organizations, as well as a HRSA-funded Health Center Controlled Network (HCCN). HealthEfficient consults on quality improvement, practice transformation, strategic data use, health information technology, telehealth, and more. https://healthefficient.org/

HealthEfficient Presenters:

Alan Mitchell: Executive Director - As Executive Director, Alan provides strategic guidance and oversight on all of HealthEfficient’s engagements and works to implement the vision of our Board of Directors. Alan has 12 years of experience working with community health centers and in public health. Alan’s passion is helping organizations to optimize strategy and performance to meet their goals and better serve their patients.

Magdalene Godena: Program Manager, Revenue Cycle - Magdalene has 7+ years of experience directly supporting Federally Qualified Health Centers and other medical practices in optimizing billing and revenue cycle operations. Magdalene helps our members and clients address the root causes with problems like claim denial rates, rising days in A/R, and inefficiencies in the revenue cycle process

Registrations are closed

Optimize Telehealth & Maximize Reimbursement, featuring HealthEfficient