Ted Ings Presents FIXED OPS ROUNDTABLE: All Systems Go!

Complimentary General Admission

Ted Ings Presents: FIXED OPS ROUNDTABLE: All Systems Go! 4-Day Virtual Event; May 12 through 15, 2025

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177+ expert speakers, 51 panel discussions, 4 keynote speakers, and the latest technology, processes, and information you need to know!

The Fixed Ops Roundtable is where the automotive industry goes to stay ahead of the curve, delivering an astonishing array of technology, experts, dealers, managers, education, marketing, and networking opportunities – all carefully designed to make a highly-targeted impact on the fixed operations business.

Sponsorship opportunities please contact: Ted Ings at (212) 763-0016; ted@fixedopsroundtable.com

AGENDA - All Times Eastern :

DAY 1 - Monday, May 12, 2025

9:00 am - Event Opening, Katrina Ness

9:04 am - Frank J. Lopes, Keynote Address

9:29 am - Patrick Janes and Micah Tindor, Cox Automotive: Vehicle Sourcing and Appraisal amid Tariff Turbulence

9:51 am - Tully Williams, Sarah Vantine, Ted - Welcome

9:58 am - Liza Borches, Carter Myers Automotive

10:38 am - Andrew Wright, Vinart Dealerships

11:05 am - AutoMax TechVengers Panel - Marco Zwanenburg, Tom Druzynski, Mike Weldon, Jim Sabino, Shon Kingrey, Don Andres, and Joe Lockerd - Moderator

11:43 am - Leonard A. Bellavia, Esq., Bellavia Blatt, PC - The State of the Industry

12:08 pm - Niello Superstar Service Writers Panel

12:20 pm - The Radical Change Panel - Steve Greenfield, Brian Kramer, Sarah Vantine, Shon Kingrey, Tully Williams, Fred Fordin

12:46 pm - John Traver, Traver Connect

1:10 pm - Mike Bauer, BG Products, Inc., - The Service Drive

1:40 pm - Niello Technicians - The Starting Path Panel

1:52 pm - Nolan Armpriester, Kinley Automotive Group - The New King of Mobile Service?

2:12 pm - myKaarma Mobile Service Panel - Ed Roberts, Jim Sabino, Jeremy Stephens, Matt Bateman

2:43 pm - Women of Retail Panel - Linda Hansen, Erika Tiffani, Dawn Newsome, and Martha Alvarado

3:12 pm - Driving Repeat and Referral Business at The Niello Company

3:23 pm - Lyft Business Panel with Tully Williams, Aaron Calvert, and Jared Levi

3:47 pm - Numa at The Niello Company with Derek Simonds, Shon Kingrey, and Tully Williams

4:00 pm - Technician MPI Video Panel: Lights, Camera, Approval - with Marco Zwanenburg, Lucas Ulloa, Curtis Gardner, Chris Azevedo

4:25 pm - RevolutionParts with Mike Rich

4:36 pm - Epicor Panel - Kerrie Jordan and Jake Aschendorf

4:57 pm - Northwood University 62nd Annual International Auto Show with David Reinicke, Automotive Warranty Network - Diamond Sponsor; Katrina Ness, General Chair and Vanessa Collins

5:08 pm - Parts Superstar Management Panel - Gary Ambrosini, John Centers, David Mooneyham, Larry Sherman

5:39 pm - Adjourn for the Day

DAY 2 - Tuesday, May 13, 2025

9:00 am - Event Opening, Vanessa Collins

9:04 am - Dan Shine, Automotive News

9:28 am - Scott Davis of Volie

9:53 am - Parts Sells Hours at The Niello Company

10:04 am - The Future of Automotive Retail with Steve Greenfield

10:28 am - Leaders in Training at The Niello Company

10:40 am - Go Trego Panel with Cobi Collins and Michael Grubich

11:05 am - BL Innovare Panel with Carol Kilner, Tully Williams, Don Andres

11:39 am - Rapid Recon at The Niello Company with Dennis McGinn, Euwart Anderson, Jeret Williams, and Colin McElhatton

11:52 am - Infomedia – Microcat Parts Selling Software, Thomas Bednarczyk

12:11 pm - Niello Driveway Process with Skyler Chadwick, Jeret Williams, Tully Williams

12:22 pm - David Reinicke, Automotive Warranty Network - Company Culture and Understanding Audits

12:35 pm - RevolutionParts: Online Parts and Accessories Report

1:05 pm - Spiro Morogiannis, BG Products, Inc.

1:35 pm - Rapid Recon with Dennis McGinn and Josh DeYoung - Accountability Challenges at the Group FOD Level

2:05 pm - Reynolds and Reynolds - Revolutionizing Parts Delivery with Robotics

2:41 pm - Rick Niello and Tully Williams of The Niello Company

2:52 pm - Julie Douglas of Dealer Pay

3:13 pm - The Women of The Niello Company

3:25 pm - The Numa Panel with Derek Simonds, Ed Roberts, and Tully Williams

3:58 pm - Tyler Nathan, Jupiter Warranty Management

4:26 pm - BLINK AI at The Niello Company with Dave Perry and Ashleigh Norton

4:36 pm - Repair OnDemand with Randy Kobat and Tully Williams

5:03 pm - BizzyCar with Brett Masterson

5:21 pm - Adjourn for the Day

DAY 3 - Wednesday, May 14, 2025

9:00 am - Katrina Ness, Northwood University

9:04 am - Trade/Tariff Turbulence - Skyler Chadwick, Ed Roberts, Tully Williams

9:23 am - Kaylee Felio, PartsEdge with Chris Schaubert, Ryan Else, and Sarah Vantine

9:42 am - Brian Kramer, Cars Commerce

10:03 am - The Niello Company and Porsche Cars North America

10:13 am - Waverly Burt at PRIVACY4CARS

10:32 am - Skaivision on location at Bozard Ford Lincoln with Mark Queen, Jack Holcomb, Ed Roberts, and Benson Stewart

10:58 am - Niello BDC Superstar Panel

11:10 am - Dynatron Panel - Turning Uncertainty Into Profit! Jennifer Swope, Mike Weldon, Cindy Lentz, Trevor Shannon, Maureen Martin - Moderator

11:45 am - Euwart Anderson, Vehlo – Why Speed and Simplicity Win in Service

12:09 pm - Dealer Pay with Julie Douglas at The Niello Company

12:20 pm - Fixed Ops Magazine Panel - Ed Roberts, Tully Williams, Shon Kingrey, Jim Sabino, Sarah Vantine, Tom Druzynski, Ron Overs - Moderator

1:00 pm - Gary Gray, BG Products, Inc.

1:22 pm - Niello Company Service Writer Development - Millionaire Club

1:32 pm - Hoist Hanger Lift Accessories with Elton Nigri, Rick Daley, and Tully Williams

1:55 pm - CDK Global ePayments with Kim Saylor and Tom Cunningham

2:16 pm - Great Partnership Panel with CDK Global and The Niello Company

2:28 pm - PartsEdge Panel with Michael Weldon, Don Andres, Kyle Newsome, Ryan Else, Chris Schaubert, Kaylee Felio, Moderator

2:58 pm - Vanguard Dealer Services – Driving Repeat and Referral Business through F&I and Fixed Operations with Mickey Quinn, Sarah Hamill, Jim Sabino, Tully Williams

3:22 pm - Fixed Ops Directors Calls Panel - Shon Kingrey, Joe Hanson, Tully Williams

3:42 pm - BLINK AI Panel - John Petronio, Tully Williams, Dave Perry, Ashleigh Norton

4:14 pm - Mobile Dealer Data at The Niello Company with Colin McElhatton and Tully Williams

4:26 pm - Brenda Berg, Cox Automotive

4:45 pm - UVEye Panel with Team Toyota of Princeton with Jim Montella and Chris Brewer

5:15 pm - Adjourn for the Day

DAY 4 - Thursday, May 15, 2025

9:00 am - Vanessa Collins, Northwood University

9:04 am - Micah Rowland, Mike Rezi Auto Group

9:23 am - Kyle Newsome of Visperio with Ed Roberts and Katrina Ness

9:48 am - Brett Sutherlin, Sutherlin Automotive

10:15 am - Parts Wholesale and Beyond Panel with Mike Rich, RevolutionParts

10:27 am - Key Traits to Look for in a Top-Selling Parts Employee Panel - RevolutionParts

11:00 am - David Reinicke, Automotive Warranty Network at The Niello Company with Tully Williams

11:10 am - Work Truck Solutions with Kathryn Schifferle, Jim Press, and Roger Conant

11:48 am - Volie at The Niello Company with Scott Davis

12:00 pm - Leading Change Panel - Steve Greenfield, Brian Kramer, Fred Fordin, Steve Woessner, Shon Kingrey, Tully Williams, Sarah Vantine

12:27 pm - The DMS Panel with CDK Global, Reynolds and Reynolds, and Cox Automotive

12:40 pm - Compliance Panel with Terry O'Loughlin, Sandy Zannino, Boyd Stough, Harsh K. and Tom Kline

1:20 pm - McKenna Valley of SparkServ and Steve Greenfield of Automotive Ventures

1:49 pm - Numa and BLINK AI at The Niello Company - Derek Simonds, Dave Perry, Ashleigh Norton, and Tully Williams

2:00 pm - Owen Moon, Dealer Stream

2:18 pm - Better Car People with Aimi Gundersen and Courtney Douglas of Ford Direct

2:30 pm - Scott Ross interview with Ted Ings

3:00 pm - Fixed Ops Roundtable Retail Advisory Board with Shannon Sucato, Kim Saylor, Skyler Chadwick, Euwart Anderson, David Reinicke

3:12 pm - Laurie Halter, Charisma! Communications

3:32 pm - Mark Johnson with Sarah Vantine and Ted Ings

3:51 pm - Starting the Path at The Niello Company

4:00 pm - Parts Excellence Awards with Adam Arens, Mark Perryman, Gerardo Ayala, Anthony Blubello, and Jensay Numa of RevolutionParts

4:32 pm - Moazzam Abu Bakar

4:54 pm - Sarah Vantine and Ted Ings - Closing Remarks

4:57 pm - Final Round - Shawn Butler Best Practice Awards Voting

Winners will be announced on the After Dark Show Live on Monday, May 19, 2025 at 8:00 pm Eastern. Please join us!

Next Event: Fixed Ops Roundtable # 29 on September 8-11, 2025 (4-Day virtual event)