Switchvox Hands-On Technical Training

Switchvox Technical Training

Get ready to dive deep into the technical training world of Switchvox. This is your chance to get hands-on experience and learn from Sangoma's Switchvox experts. Our very own Paul Pereira, Cloud Services Manager and UC Specialist, will be teaching this course. A certification of completion will be issued at the end of the training.

What Will Be Covered

• Switchvox Overview
• Scribe: AI Transcription Services
• Extensions / Settings / Groups / Templates / Permissions
• Soft Clients / Desktop Softphone / Phone Apps
• Call Routing
• User Control Panel / Call Rules / Phone Features / Voicemail Greetings / Switchboard
• Tools / Time Frames / IVRs / Call Queues / Call Recording / Voicemail / Multicast Paging / Music on Hold / Sound Manager / Reporting / Diagnostics

Prerequisite

Training equipment will be available onsite, but each attendee will need a laptop and a mobile phone (for loading the softphone).

All Skill Levels Welcome

Whether you're a beginner or a seasoned technical pro, there's something for everyone. This training fills up fast! Places are limited, so don't wait! Secure your spot right away.

Payments and Cancellations

$219 will be refunded upon attendance and completion of this course. Cancellations will not be accepted after 15th January 2026.