Surviving and Thriving in BIT/CARE Work

This skills-focused workshop equips BIT/CARE professionals with practical strategies to maintain high-quality case management while promoting staff well-being. Focusing on common pressure points, including after-hours creep, high-volume triage, emotionally complex cases, and ambiguous team boundaries, we translate wellness concepts into operational habits that are realistic, defensible, and sustainable. Participants will learn how to set structured case boundaries, conduct brief yet meaningful debriefs, clarify roles to prevent scope creep, rotate high-intensity duties, and allocate time for deep work. We’ll also cover micro-breaks that actually work, professional development that reduces feelings of helplessness, healthy detachment from outcomes, and simple ways to build community and meaning, so the work feels purposeful, not just perpetual crisis.

Key practices explored include:

• Structured after-hours boundaries and shared emergency criteria
• Brief, reflective case debriefs focused on impact as well as actions
• Clear role definitions, workload rotation, and expectations with leadership
• Micro-breaks, sleep/nutrition/movement basics, and digital hygiene
• Ongoing training (threat frameworks, legal updates, interviews) to boost confidence
• Cognitive boundaries that emphasize process quality over outcome control
• Community rituals that surface wins and reinforce purpose
• Calendar blocking for deep work on assessments and reports

Learning Objectives

By the end of this program, participants will be able to:

• Establish teamwide boundaries, roles, and rotation plans that reduce scope creep, distribute high-intensity tasks, and limit after-hours overload.
• Implement quick, repeatable routines, micro-breaks, reflective debriefs, deep-work blocks, and documentation habits that improve decision quality and emotional stamina during peak demand.
• Apply a sustainability toolkit (training plans, decision frameworks, digital hygiene, and outcome detachment practices) to decrease bias, strengthen case consistency, and mitigate burnout across the team.

InterACTT has teamed with DPrep Safety to share these monthly conversations related to threat and violence risk assessment in K-12, college, and workplace cases. Our team and expert guests will discuss topics related to risk and protective factors, interviewing techniques, deception detection, impression management, social media threat, incels, white supremacy, gatekeeping/triage, behavioral intervention teams, cultural competency, report writing, and case management.