Supervisory Skills Training: Coaching Your Team

This training program equips supervisors with the tools and techniques needed to effectively coach their team members, fostering growth and performance. Through a blend of theory, practical exercises, and role-playing, participants will learn how to inspire, guide, and empower their teams for long-term success.

VENUE

• Mpower Training Center
• 222 Vivaldi Residences, EDSA cor Aurora Blvd.., Cubao, Quezon City

INCLUSIONS

For onsite:

1. printed handout
2. printed certificate
3. AM and PM snacks
4. candies and coffee
5. WIFI access
6. fastfood lunch

For via Zoom:

1. PDF handout
2. PDF certificate

TIME

All schedules are set at 8AM-5PM.However, if the headcount is low, the training may be set at 9AM-4PM or 9AM-5PM. Your certificate, still, will indicate 8 hours.The start time and end time will be finalized three days before the class. Please look for an email from inquire@insightsmanila.com or chat with us to confirm.

NOTE: Depending on the number of participants, the training may be cancelled if there are only 2 participants. We will however guarantee that you will get refund for your enrollment in the event that the training is cancelled. You may reach us via Viber at 0977-103-1800 or inquire@insightsmanila.com.

OUTLINE

Module 1: Understanding Coaching in Supervision

• What is Coaching?
• Difference Between Coaching, Mentoring, and Managing
• Benefits of Coaching for Supervisors and Teams
• The Role of a Supervisor as a Coach

Module 2: Establishing a Coaching Mindset

• Building Trust with Team Members
• Encouraging Open Communication
• Overcoming Barriers to Coaching
• Newly Promoted Team Leaders
• Close-minded Team Members
• Coaching Logistics Issues

Module 3: Key Coaching Skills for Supervisors

• Active Listening Techniques
• Asking Powerful Questions
• Providing Constructive Feedback
• Recognizing and Leveraging Strengths

Module 4: Identifying the Correct Coaching Approach

• Identifying Skill, Will, and Behavioral Problems
• Using the Skill-Will Matrix to Address Performance Issues
• Addressing Skills Issues
• Addressing Motivational Issues
• Utilizing Maslow's Hierarchy of Needs
• Herzberg's Hygiene Theory
• Addressing Common Difficult Behaviors Overview

Module 5: The Coaching Process

• Identifying Coaching Opportunities
• Setting Clear Goals (SMART Framework)
• Structuring Effective Coaching Conversations (GROW Model)
• Monitoring Progress and Following Up
• Tips when Conducting Coaching

Module 6: Practical Application and Role-Playing

• Role-playing Coaching Scenarios
• Group Feedback on Coaching Techniques