For the first time ever at Adobe Summit, Accenture Interactive is bringing you more thought leadership, more compelling customer journeys, and more tips-and-tricks to help you deliver the best experiences on the planet. How? With fun, informative and engaging sessions in our inaugural Mini-Theater, located right in our Adobe Summit Booth (#505).

How to Supercharge Your Retail Loyalty With the Power of Adobe, Microsoft D365 and AI

Personalized perks, one after the other. Customers want them and they want them now—in-store, online and even on Apps when they’re swiping for deals. Rewards, discounts, status and influence. These are the right incentives that top brands use to keep loyal consumers engaged—and coming back for more.

But all this will be useless , or even harmful , unless the content is meaningful. Wise loyalty-savvy brands custom-create these special branded moments to keep customers for life. While digital-native sellers make noise, traditional retailers must supercharge their digital transformation not only to keep up with this exploding trend, but to boost customer loyalty for the long haul.

In this session, you’ll learn the tips, tricks and secrets to blending loyalty strategies into your customer’s natural journey, from personalized in-store experiences to targeted social rewards and more. By connecting Microsoft Dynamics 365 with Adobe, you plug into the power to send super-targeted, hyper-personalized content tailored to customer preferences and location, all empowered by Artificial Intelligence.

Bottom line: You’ll be able to boost brand loyalty with your customers by bringing the right value to them at the right place, at the right time, in real time.

Paolo Aiello

Innovation Lead, Digital Sales and Service

Avanade

Supercharge Your Retail Loyalty with the Power of Adobe and Microsoft D365