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Standardized Questionnaires for Voice Interaction Design

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Standardization of measurement is an important aspect of scientific and engineering processes. The benefits of standardization include easier replication, economical reuse, effective communication, and enhanced generalization. The primary purpose of this brown bag is to provide a summary and discussion of the published research on standardized questionnaires suitable for use in the assessment of voice interaction design. This content was published in the first issue of VID, and is available at

James R. (Jim) Lewis is a human factors engineer at IBM, specializing in voice interaction design and usability assessment. He is a past president of AVIxD and the author of Practical Speech User Interface Design (2011) and (with Jeff Sauro in 2012/2016), Quantifying the User Experience.

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