No more manual steps. No more information gaps. That’s what this webinar is about.
We’ll show how AI and automation can support each stage of the support ticket lifecycle:
- Ticket intake – from chat, client zone, or email straight to notifications in Teams/Slack, with automatic prioritization and assignment.
- Ticket definition – AI-powered reply suggestions, automatic bug creation, and Knowledge Assistant connected to Confluence.
- Ticket resolution – AI summarization of cause, symptoms, and fix, plus one-click Knowledge Base post creation.
- Ticket reporting – automatic feedback collection, trend analysis of recurring issues, and SLA/performance reports.
👉 Join us to see how AI helps support teams work faster, smarter, and with fewer repetitive tasks—so they can focus on customers, not on chasing updates.
Register here: https://us02web.zoom.us/webinar/register/4717445502442/WN_i2wv1g5BTcuPhdZRM4vGTA
