Question 1

Are children allowed to attend this class?

Accepted Answer

Yes! We are excited for any little aspiring makers to join us in the DIY classes, but we do ask that if your little is under 13 they are accompanied by an adult. Please know that some of our classes use sharp, hot, or otherwise hazardous tools for children’s use.

Question 2

For classes with alcohol included, will there be non-alcoholic options?

Accepted Answer

Yes! To substitute the event wine, we have a selection of local non-alcoholic options. Including canned coffee, assorted mocktails, water, or lemonade. Please let an associate know if you require a non-alcoholic option.

Question 3

What is your refund policy?

Accepted Answer

For a full refund to your original payment method, attendees must reach out to the Event Coordinator for a refund 3 days in advance of the class. If after 3 days before the event, a credit to your Eventbrite account will be given.

Question 4

How can I get a refund or transfer if the class is cancelled?

Accepted Answer

If an event is postponed, rescheduled, or cancelled, you will receive an email from the Event Coordinator to inform you of your refund options. If there is another upcoming class with the same instructor, you can also choose to transfer your ticket to a new date.

Question 5

Can I use a Shop Made gift card to register for the class?

Accepted Answer

Yes! Our Shop Made gift cards can be used for classes, you will just need to contact the location directly to have the card processed in our system and we can manually enter you into the Eventbrite backend.

Question 6

Do I need to bring anything to the event?

Accepted Answer

Nope! Teachers and Shop Made provide all class materials unless otherwise stated in the class description.

Question 7

Who can I contact if I have other questions?

Accepted Answer

You can email the Event Coordinator at catherine@shopmadebrands.com or call the store lines directly

Question 8

Are there drinks available for purchase?

Accepted Answer

Yes! Our cafe has drinks available and all class participants will receive $5 off their drink with their ticket!

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