What Does Leadflake provide me on the day of the course?

We provide Course Materials, Lunch/Beverages and Course Completion Certificate.

If I cancel my Enrollment, how can I claim my Refund?

You can request a refund by sending an email to info@Leadflake.com and within 7-14 working days you get your money back.

How do I enroll in a course?

You can reach us at info@Leadflake.com or enroll through our website.

Is the course available online or in-person?

We host the training through both the platform, Online and Classroom. The virtual training option can be chosen by busy professionals.

What is the duration of the course?

The duration of the training is 8 hours. The training will run from 9 AM to 5 PM.

Do you provide group discount?

Yes, we do provide up-to 25% of discount for the group registration.

Will I receive a certificate upon completion of the training?

Once you complete the training, you will receive a globally recognized Course Completion Certificate.

Can I switch my registration to different course if required?

Yes. You can switch your registration to a different course with a week prior notice.

Are your instructors are qualified and certified?

Our subject matter experts are from relevant industries and are certified.

How many credits will I be eligible for?

You will be credited with 8 PDUs on completion of this training.

Multiple dates

Sharpen Your Interview Edge Workshop in Shah Alam

By LeadFlake

Get ready to ace your next interview with insider tips and tricks at our Sharpen Your Interview Edge Workshop!

Location

For venue details, reach us at info@leadflake.com

PH: + 61(0) 2 80155605 Shah Alam, Selangor 40100 Malaysia

Agenda

Similar Circles

● An icebreaker designed to enhance listening and questioning skills, setting a relevant tone for the training.

The Selection Interview

● Explanation of what selection interviews entail, with an emphasis on competency-based interviews. Benefits and drawbacks of this approach are discussed, alongside solutions for overcoming challeng...

Diversity and Equality of Opportunity

● A brief reminder of the importance of fair treatment during the hiring process.

The PRICE Structure

● Introduction to the PRICE framework for structured interviewing, focusing on effective organization and preparation.

PRICE Organization Activity

● Learners engage with action cards to understand how interviewer behaviors and techniques fit into the PRICE structure.

Wrinkle Chaser Activity

● A hands-on activity that illustrates the challenges of unprepared interviews.

The Selection Process

● A reminder that interviews are just one component of the broader selection process.

Question Plans

● The importance of preparing a structured question plan is discussed, supported by a template provided during the course.

First Impressions

● Activities to highlight the significance of making positive first impressions and avoiding bias based on initial perceptions.

Traffic Lights

● A review of different question types, allowing learners to identify which types are effective in interviews.

Effective Listening

● Identification of barriers to effective listening and strategies to overcome them.

The Close Phase

● Guidelines for closing the interview and managing candidate expectations.

The Evaluation Phase

● Introduction of methods to evaluate and score candidates using a structured, unbiased approach after the interview.

Interview Practice

● Participants will conduct two or three interview simulations, taking on roles as interviewer, interviewee, and observer to gain various perspectives on the interviewing process.

Good to know

Highlights

In person

Refund Policy

No refunds

About this event

Business • Career

Certificate: Course Completion Certificate

Language: English

Duration: 1 Day

Credits: 8

Refreshments: Snacks, Beverages and Lunch included in a classroom session

Course Delivery: Classroom

Offers: Group of 5 - 10 people 10% Discount, Group of 11 - 20 people 15% Discount

Course Overview:This Interview Skills Training is designed to help participants develop effective selection interviewing techniques. Through a structured approach, attendees will learn key skills to improve the interviewing process, ultimately leading to better hiring decisions. This course emphasizes competency-based interviewing (also known as behavioral or situational interviewing) and provides practical tools to minimize the risks of hiring unsuitable candidates. While discrimination laws and diversity are touched upon, the focus is on mastering interviewing techniques that align with organizational needs.

Course Features:By the end of this Interview Skills Training, participants will be able to:

Use the PRICE structure and question plans for logical, effective selection interviews.
Prepare thoroughly for interviews.
Build and maintain appropriate rapport with candidates.
Conduct interviews professionally and manage candidate expectations.
Evaluate interviews objectively to select the best candidate.

Certification:Participants will receive a course completion certificate from Leadflake after successfully completing the training.

Who Can Attend?Anyone interested in learning and improving interview skills.

©️ 2025 Leadflake. This content is protected by copyright law. Copy, Reproduction or distribution without permission is prohibited.

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