Question 1

What is the refund policy?

Accepted Answer

Please, no refunds or no exchanges within 30 days of the event.

Question 2

What is the re-entry policy at the event?

Accepted Answer

Ticket holders can re-enter the event with the appropriate stamp and/or wristband. Re-entry is only allowed on the same day of entry ticket (e.g., Saturday ticket holders cannot re-enter on Sunday).

Question 3

What can/can't I bring to the event?

Accepted Answer

No animals allowed except for Registered Service Animals. There will be congested areas inside the event. Please try to avoid bringing strollers and large bags if possible.

Question 4

Is there food at the event?

Accepted Answer

There will be some vendors offering snacks. There are plenty of delicious food options at the Ferry Building, so we encourage you to check out the great food downstairs and outside at the farmer’s market (on Saturdays only).

Question 5

Will tickets be available at the door?

Accepted Answer

The SF International Tea Festival usually sells out, we cannot guarantee any availability at the door. To ensure entry, please purchase tickets in advance.

Question 6

Is there an age limit to enter the event?

Accepted Answer

All children under the age of 18 must be accompanied by a parent or guardian. Children age 4 and under may enter free of charge with ticketed parent or guardian. All attendees over age 4 must be ticketed. Only ticketed guests will receive a free tasting cup.

Question 7

Are there areas to store my purchases while I shop?

Accepted Answer

There are no lockers or storage areas on site.

Question 8

What are the public transportation options?

Accepted Answer

You can reach the Ferry Building by several ferry lines, all San Francisco BART lines, many MUNI lines, the F Market Streetcar, and the California Street Cable Car line. From the Peninsula, ride Caltrain and connect with Muni’s N-Judah. Find information, maps, and schedules at www.transit.511.org.

Question 9

Are there bike racks at the Ferry Building?

Accepted Answer

There are three sets of bike racks at both the north and south ends of the building outside on the back plaza. The Ferry Building and SF International Tea Festival accept no responsibility for bikes left at any of the racks.

Question 10

Where do you park when visiting the SF International Tea Festival?

Accepted Answer

The preferred parking location for the Ferry Building is at the Washington & Embarcadero Lot. Additional public parking can be found in lots along the Embarcadero and open, metered street parking.

Question 11

Do I have to bring my printed ticket to the event?

Accepted Answer

Printed or mobile tickets will be accepted at the door. Please ensure your barcode is printed clearly and can be scanned for entry.

Question 12

Is my registration/ticket transferrable?

Accepted Answer

Yes, the ticket is transferable (may be used by someone other than the person who made the purchase). However, Saturday tickets cannot be used on Sunday; Sunday tickets cannot be used on Saturday. Each attendee must have their own ticket to enter.

Question 13

The name on the registration/ticket doesn't match the attendee. Is that okay?

Accepted Answer

Yes, the ticket is transferable (may be used by someone other than the person who made the purchase). However, Saturday tickets cannot be used on Sunday; Sunday tickets cannot be used on Saturday. Each attendee must have their own ticket to enter.

Question 14

What are your COVID-19 safety protocols?

Accepted Answer

Since safety guidelines are always changing, we'll abide by all local and/or federal restrictions in place at the time of the event.

Question 15

Where can I contact the organizer with any questions?

Accepted Answer

Please review the information listed here and at www.sfitf.com. If you still have questions, email joinus@sfitf.com.

SF International Tea Festival 2025

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