Service Patterns Hack Day 2 - with Govstack

GovStack is an open-source community that is building a global toolkit for digitising public services. In this hack day event, we invite anyone developing services around the world to join us in developing 4 service patterns.

We’ll design service patterns for:

• Payment - helps users and government make and receive payments securely
• E-signature - allows users to digitally sign documents as a way to agree or witness
• Messaging - helps inform users of updates, status changes, outcomes or alerts

• Wallet - helps users securely store, manage and present digital credentials

It will be an exciting 4-hour event, where you will discuss your users, prototype a service pattern, and think about how you could use service patterns in your work.

Here’s what the day will look like:

• Introduction to GovStack and Service patterns
• Break into groups. Use personas and scenarios to guide you to prototype a service pattern.
• [30 min lunch break]
• Develop service pattern further, and reflect on how you could apply it.
• Show & tells of work, and wrap-up of event

Audience: Anyone who works on public sector services globally

Format: Interactive workshop

Length: 4 hrs + 30 minute break (10am-2.30pm GMT)

Platform: Google Meet for video, Mural/Padlet (whiteboarding app)

We hope to see you there,

The GovStack UX team