Sales & Relationship Building Masterclass – 1 Day Session in Gawler
Overview
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (9:00 AM – 5:00 PM)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs / Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, beverages, and light snacks will be provided during the session.
Course Overview:
This 1 Day workshop in Gawler, SA is designed for sales executives, retail staff, business development professionals, and service employees. Participants will learn strategies to enhance sales performance, build strong client relationships, and improve customer engagement. Through interactive exercises, role-playing, and real-world case studies, attendees will gain actionable techniques to increase revenue, strengthen loyalty, and establish trust in competitive markets.
Learning Outcomes:
By the end of this course, you will be able to:
- Apply effective sales techniques to increase revenue
- Build strong and lasting customer relationships
- Communicate persuasively and handle objections with confidence
- Influence and negotiate effectively with clients
- Implement strategies to enhance customer engagement and retention
- Resolve conflicts and complaints professionally
- Develop a personal action plan for continued sales success
Target Audience:
- Apply effective sales techniques to increase revenue
- Build strong and lasting customer relationships
- Communicate persuasively and handle objections with confidence
- Influence and negotiate effectively with clients
- Implement strategies to enhance customer engagement and retention
- Resolve conflicts and complaints professionally
- Develop a personal action plan for continued sales success
Why is it the Right Fit for You?
Gawler’s retail and customer service sectors rely on strong sales and relationship-building skills. This masterclass provides hands-on exercises, real-world case studies, and actionable strategies to improve customer engagement, drive sales growth, and strengthen professional relationships.
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Want to train your entire team?
In-house sessions are available for organizations looking to boost sales and customer relationship skills across teams.
Contact us today to schedule a customized in-house, face-to-face session: eventbrite@mgaussie.com
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
For more information on venue address, reach out to "eventbrite@mgaussie.com"
Ph No: 61(0) 2 80155605
Gawler, SA 5118 Australia
How do you want to get there?
Module 1: Foundations of Sales Excellence
• Understand core principles of effective selling • Explore the sales process from prospecting to closing • Identify key success factors in retail and service industries • Icebreaker
Module 2: Customer Relationship Management
• Learn techniques to build trust and long-term relationships • Recognize customer needs and preferences • Apply relationship-building strategies to different client types • Activity
Module 3: Effective Communication for Sales Success
• Develop persuasive communication and active listening skills • Handle objections and difficult conversations effectively • Tailor communication style to individual customers • Simulation
Frequently asked questions
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