Root Cause Analysis Fundamentals

The Root Cause Analysis (RCA) Training will introduce participants to various RCA tools that can be used in the workplace. From the simple Five Why's Method, to Fishbone Analysis, to the more technical Cause-Effect Analyses (and more!), this workshop will allow participants to use these tools in prescribing solutions to problems in the workplace.

IF FULL DAY CLASS, JOIN IN CUBAO

• lunch (fast food)
• 1 AM snack
• 1 PM snack
• printed handout
• printed certificate
• overflowing coffee
• WIFI access
• BRING OWN LAPTOP

IF VIA ZOOM

• PDF certificate
• PDF handout

Where in Cubao:

Mpower Learning Manila

222 Vivaldi Residences, 628 EDSA cor Aurora Blvd., Cubao, Quezon City

TIME

All schedules are set at 8AM-5PM. However, if the headcount is low, the training may be set at 9AM-4PM or 9AM-5PM. Your certificate, still, will indicate 8 hours.The start time and end time will be finalized three days before the class. Please look for an email from inquire@insightsmanila.com or chat with us to confirm.

O UTLINE

1. Introduction to Root Cause Analysis Tools

• Types of Problems
• Problems vs Issues

2. Situation Analysis

• Using Process Charts to Visualize Situations
• Flowchart
• Pareto Chart
• SWOT Analysis

3. Problem Analysis

• Identifying the Root Cause
• Five Why’s
• Ishikawa Diagram
• Other Root Cause Analysis Methods
• Validating the Causes

4. Decision Analysis

• Individual Decision Making Models
• Option Analysis
• Group Decision Making
• Six Thinking Hats

5. Problem Prevention

• Tracking Execution
• CPM Diagram