Root Cause Analysis and Problem Solving: 1 Day Training in Sydney
Overview
Bring your team and save:
1. Groups of three or more receive a 10% discount
2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.
Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session
Course Overview:
This intensive 1 Day RCA Masterclass provides the frameworks, analytical techniques, and documentation methods required to permanently eliminate recurring problems in operations, quality, service, and project environments. You will learn how to apply 5 Whys, Fishbone diagrams, Pareto analysis, Fault Tree Analysis, and CAPA procedures through structured cases.
The program focuses on real problem-solving, enabling you to diagnose systemic issues, uncover hidden causes, validate findings, and create action plans that prevent reoccurrence. The training blends hands-on activities, case studies, and analytical tools used by high-performing teams across industries.
Learning Objectives:
By the end of this course, you will be able to:
- Distinguish symptoms from true root causes
- Apply 5 Whys, Fishbone, Pareto, and Fault Tree tools effectively
- Document RCA findings using professional templates
- Build CAPA plans that prevent recurrence
- Analyze data to prioritize high-impact issues
- Communicate RCA insights clearly to leadership
- Strengthen problem-solving capability across workflows
Who can Attend?
- Analysts
- Managers
- Quality assurance teams
- Process improvement professionals
- Supervisors and team leaders
- Operations and project teams
Why Choose this Course?
This course delivers industry-grade RCA techniques used in quality, operations, IT, manufacturing, and service-driven environments. The trainer brings extensive experience in implementing CAPA systems, RCA frameworks, ISO standards, and audit-ready investigations across global organizations.
You gain hands-on practice, real case analysis, structured tools, and templates that allow you to immediately apply RCA in your workplace. The session is fast-paced, practical, and designed to help you solve recurring issues with confidence and accuracy.
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Want to train your entire team?
We offer in-house RCA programs tailored to your organization’s processes, industry, and problem types. The training can include company-specific failures, custom CAPA templates, incident data analysis, and real case simulations. Sessions can be delivered at your premises with complete customization flexibility.
📧 Contact us today to schedule a customized in-house, face-to-face session:
Good to know
Highlights
- ages 18+
- In person
- Paid parking
Refund Policy
Location
Regus - Sydney, Balmain
45 Evans Street
Ph No: 61(0) 2 80155605 Sydney, NSW 2041 Australia
How do you want to get there?
Module 1: Foundations of RCA & Problem Frameworks
• Understand RCA principles and when to use structured problem-solving • Identify symptoms vs. true root causes • Explore incident triggers and failure patterns • Icebreaker
Module 2: 5 Whys Deep-Dive for System-Level Issues
• Apply iterative questioning to uncover hidden cause chains • Link 5 Whys to corrective action development • Recognize common failure traps in RCA questioning • Case Study
Module 3: Fishbone (Ishikawa) Diagram Application
• Build cause categories: Methods, Machines, People, Process, Environment • Analyze multi-factorial problems using structured visualization • Validate cause clusters with data-driven evidence • Activity
Frequently asked questions
Organized by
MG Aussie
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