Root Cause Analysis and Problem Solving: 1 Day Training in Gold Coast

Root Cause Analysis and Problem Solving: 1 Day Training in Gold Coast

By MG Aussie
Multiple dates

Overview

Master 5 Whys, Fishbone, Pareto, fault tree analysis, CAPA, and RCA documentation to solve recurring organizational problems effectively.

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (8 Hours)
Delivery Mode: Classroom (In-Person)
Language: English
Credits: 8 PDUs/Training Hours
Certification: Course Completion Certificate
Refreshments: Lunch, Snacks and beverages will be provided during the session

Course Overview:

This intensive 1 Day RCA Masterclass provides the frameworks, analytical techniques, and documentation methods required to permanently eliminate recurring problems in operations, quality, service, and project environments. You will learn how to apply 5 Whys, Fishbone diagrams, Pareto analysis, Fault Tree Analysis, and CAPA procedures through structured cases.

The program focuses on real problem-solving, enabling you to diagnose systemic issues, uncover hidden causes, validate findings, and create action plans that prevent reoccurrence. The training blends hands-on activities, case studies, and analytical tools used by high-performing teams across industries.

Learning Objectives:

By the end of this course, you will be able to:

  • Distinguish symptoms from true root causes
  • Apply 5 Whys, Fishbone, Pareto, and Fault Tree tools effectively
  • Document RCA findings using professional templates
  • Build CAPA plans that prevent recurrence
  • Analyze data to prioritize high-impact issues
  • Communicate RCA insights clearly to leadership
  • Strengthen problem-solving capability across workflows

Who can Attend?

  • Analysts
  • Managers
  • Quality assurance teams
  • Process improvement professionals
  • Supervisors and team leaders
  • Operations and project teams

Why Choose this Course?

This course delivers industry-grade RCA techniques used in quality, operations, IT, manufacturing, and service-driven environments. The trainer brings extensive experience in implementing CAPA systems, RCA frameworks, ISO standards, and audit-ready investigations across global organizations.

You gain hands-on practice, real case analysis, structured tools, and templates that allow you to immediately apply RCA in your workplace. The session is fast-paced, practical, and designed to help you solve recurring issues with confidence and accuracy.

©2025 MG Aussie Events. This content is protected by copyright law. Copy or Reproduction without permission is prohibited.

Want to train your entire team?
We offer in-house RCA programs tailored to your organization’s processes, industry, and problem types. The training can include company-specific failures, custom CAPA templates, incident data analysis, and real case simulations. Sessions can be delivered at your premises with complete customization flexibility.

📧 Contact us today to schedule a customized in-house, face-to-face session:

eventbrite@mgaussie.com

Category: Science & Tech, Other

Good to know

Highlights

  • ages 18+
  • In person
  • Paid parking

Refund Policy

Refunds up to 7 days before event

Location

Regus Surfers Paradise

GOLD COAST, Surfers Paradise Level 13 50 Cavil Avenue

Ph No: 61(0) 2 80155605 Surfers Paradise, QLD 4217 Australia

How do you want to get there?

Agenda

Module 1: Foundations of RCA & Problem Frameworks

• Understand RCA principles and when to use structured problem-solving • Identify symptoms vs. true root causes • Explore incident triggers and failure patterns • Icebreaker

Module 2: 5 Whys Deep-Dive for System-Level Issues

• Apply iterative questioning to uncover hidden cause chains • Link 5 Whys to corrective action development • Recognize common failure traps in RCA questioning • Case Study

Module 3: Fishbone (Ishikawa) Diagram Application

• Build cause categories: Methods, Machines, People, Process, Environment • Analyze multi-factorial problems using structured visualization • Validate cause clusters with data-driven evidence • Activity

Frequently asked questions

Organized by

MG Aussie

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From A$515.91
Multiple dates