Facilitated by Diane Sliwka MD, and Ryan Laponis MD, Rosalind de Lisser, PhD, FNP, PMHNP

This 4 hour in person course is intended for UCSF Health clinicians and clinician educators (including: Nurses, Advanced Practice Providers, Pharmacists, Physical and Occupational Therapists, Optometrists, Psychologists, Audiologists, Social Workers, Case Managers, Physicians, and any other professional role who see patients in clinical encounters) who are interested in being trained to be facilitators of relationship centered communication skills courses at UCSF Health in spring of 2025. The course will give you the experience of being an attendee of the foundational course while interacting with existing facilitators. To learn more, please email Angela.Karahalios@ucsf.edu. To apply, please complete this brief application. Invitations to interview to become a facilitator will follow the course experience

“Enhancing Relationship Centered Communication Skills” is a facilitated learning program where participants from different clinical backgrounds will come together with skilled communication facilitators to build on existing skills. The foundational 1/2 day course addresses the objectives below. Learning occurs in small groups with ample opportunity to practice new skills in a comfortable setting while addressing common scenarios directed by learners. At the end of the course, learners will commit to 2 new skills to augment their current communication styles.

Objectives (Enhancing Relationship Centered Skills 1 Day Course):

Understand the importance and value of effective communication
Build rapport and relationships with others

Acknowledge communication barriers, with special attention on the computer and time limitations
Recognize another’s perspectives and concerns
Negotiate an agenda for an encounter
Ask questions using skilled open-ended inquiry
Listen reflectively and respond with empathy
Collaborate on a plan that others can follow

Target Audience: UCSF Health Physicians and Advanced Practice Providers (CRNA, PA, NP, Midwife)

Questions?: Email angela.karahalios@ucsf.edu or diane.sliwka@ucsf.edu

Registrations are closed

Relationship Centered Communication Skills for Prospective Facilitators