Each year, PSFK publishes its Future of Retail report, an exclusive, in-depth analysis of a retail industry that affects customers, brands and industries globally. The work is reflective of the major themes changing and defining brands and retailers. In today’s retail environment in order to meet customer’s needs, a business has to put a customer at the center of the retail experience and our 7th edition explores what it takes to create a customer-first organization.
Alongside expert speakers, PSFK Labs researchers will present a special overview of the new report, examining the shifting consumer behaviors and major trends that will influence future seasons of retail planning.
About The Event
During this half-day event, PSFK Labs will present key innovators who are exploring the central themes in our study. The speakers will share practicable insights that highlight the impact of the findings and suggest approaches for translating trends into action.
Who Should Attend
Anyone involved in the creation of the retail and service experiences online, on mobile and in-store: retailers, brands, agencies, technology companies and service providers.
8:30 am – DOORS OPEN (Breakfast will be served)
9:00 am – Talks Commence I
10:20 - 10:50 am – Break (Refreshments)
10:50 am – Talks Commence II
12:30 pm – Closing Remarks
Who Is PSFK Labs?
PSFK Labs is the research & strategy division connected to daily ideas site, PSFK.com. PSFK Labs has a history of presenting thought leadership in key sectors. Our retail reports are widely read and summary versions have been viewed by over half a million people online.
*Event information, speakers & schedule are subject to change