Processes and Automation with Todd J. Ortscheid

This presentation draws a compelling parallel between the aviation industry’s use of checklists and automation and how these tools can dramatically improve efficiency, compliance, and consistency in property management.

Leveraging insights from the speaker’s background as an airline pilot and property management company owner, the presentation illustrates how standardized processes - supported by tools like LeadSimple and Zapier can prevent costly mistakes, improve training, and ensure regulatory compliance. It highlights the importance of monitoring KPIs, encouraging anonymous feedback, and fostering a collaborative team culture through practices like shadowing, quarterly reviews, and recurrent training.

The overarching message: while checklists and automation are critical, success ultimately hinges on people, teamwork, and a strong system of accountability.

About Todd J. Ortscheid, RMP

Todd Ortscheid is CEO of Revolution Rental Management, a property management company in Atlanta, GA that has been in business since 2008. In addition to running his property management company, Todd also does some consulting work on the side to assist other property managers with increasing the revenue of their companies and automating their processes. Prior to entering the world of property management, Todd was an airline pilot for fourteen years, leaving Southwest Airlines to focus on growing his property management business. During his airline career, Todd also served as Executive Vice President of the world's largest pilots union, the Air Line Pilots Association, Int'l (ALPA).

2025 Charity - Big Brothers, Big Sisters Northeast Florida

We are thrilled to announce Big Brothers Big Sisters as our Charity of the Year! This incredible organization has been a beacon of hope, mentorship, and inspiration for decades, empowering young people to realize their full potential. By fostering meaningful, one-on-one relationships between mentors and mentees, Big Brothers Big Sisters creates lasting bonds that not only transform individual lives but also strengthen communities. Their mission aligns perfectly with our commitment to making a positive impact.

Through their programs, children and teens are given the tools, guidance, and encouragement to dream big and achieve their goals. Together, we can support this vital cause and help shape a brighter future for the next generation. Let’s make this year about giving back, making a difference, and standing together for change.

50/50 Tickets will be sold. You can purchase 50/50 tickets at online registration.

NARPM JAX will be sharing our Portion of 50/50 from all our meetings and placing a collection bowl all year at our welcome table for

$10 for 25 tickets

$20 for 50 tickets

Before July 10, 2025 - 5:00pm

Members $25

Non-Members $35

Affiliates Free

After July 10, 2025 - 5:00pm

Members $30

Non-Members $45

Affiliates Free

Deadline to Register, July 16, 2025

5:00pm

Lunch will be provided

No Refunds will be given