Process Improvement and Quality Control by Grominda

• 8.30am – 8.40am

BEDB LMS + Trainer Introduction

• 8.40am – 9.00am

Ice Breaking Session

• 9.00am – 11.30am

Theory – Based Presentation + Activities

• 11.30am – 1.30pm

Lunch & Break

• 1.30pm – 4.30pm

Practical Application / Group Work / Peer – to – Peer Learning

• 4.30pm – 5.00pm

Consultations & Workshop Reflection

Daily Agenda (applicable to all modules)

Brief descriptions of the session:
This session introduces frameworks and tools for enhancing business processes and maintaining high-quality standards. Participants will explore practical methods for process improvement and quality control, and engage in group activities designed to identify inefficiencies and develop actionable solutions.

Upon completion of this awareness session, participants will be able to:
Apply frameworks and tools for process improvement.

Implement quality control methods to maintain high standards.

Identify inefficiencies within business processes.

Develop actionable solutions to enhance workflow and performance.

Collaborate effectively in group activities to analyze and improve processes.

Who should attend
Entrepreneurs and small business owners seeking actionable financial management skills.

New business operators or start-up founders looking for practical, relevant practices.

Anyone wanting to confidently manage business cashflow and budgets using practical, hands-on techniques.

About the speakers
With over a decade of experience in entrepreneurship andleadership, Firdaus has cultivated deep expertise in strategicprogramme development, team and stakeholder management,and insight – driven innovation. He brings calm, clarity, andsolutions – focused leadership to complex initiatives—whetherbuilding business bootcamps for founders, facilitating innovationin the public sector, or delivering high – quality research for clients.

Requirements from participants
Laptop

writing materials

an open mind ready to learn