Event Details

Duration: 1-Day Practical Training (8 Hours)
Timing: 9:00 AM – 5:00 PM (including breaks)
Location: Location shared via email ( Complete Address )
Format: Classroom Training (Virtual option available on request)
Language: English
Certificate: Course Completion Certificate
PDUs Awarded: 8 Professional Development Units
Contact: info@learnerring.com

Event Description

Effective performance management is more than completing yearly appraisals—it's a continuous process that strengthens communication, boosts productivity, and builds a motivated workforce.
This one-day workshop provides professionals with practical tools, proven frameworks, and real-world techniques to manage performance confidently and consistently.

Through hands-on activities, guided discussions, case studies, and performance review simulations, participants will learn how to set clear expectations, give meaningful feedback, address performance gaps, and support employees in reaching their full potential.

Whether you are new to managing people or looking to enhance your leadership effectiveness, this workshop equips you with the skills required to drive team performance and achieve organisational goals.

Who Should Attend

Managers & Supervisors
Team Leaders & Project Leads
HR Professionals
Directors & Department Heads
Anyone involved in performance reviews or people development

What You Will Learn

By the end of the workshop, participants will be able to:

Understand the purpose and principles of effective performance management
Apply a structured performance management cycle
Set SMART goals that support organisational objectives
Conduct constructive one-to-one performance discussions
Deliver positive and corrective feedback with confidence
Identify performance issues and manage them professionally
Use coaching tools such as the GROW model to guide employee development
Create action plans for ongoing performance improvement

Key Benefits

Strengthen communication and trust within the team
Improve productivity through clear expectations
Reduce conflict and misunderstandings
Enhance employee motivation and accountability
Build a positive performance culture
Increase retention and engagement
Achieve consistent results across the organisation

Workshop Agenda (9:00 AM – 5:00 PM)

9:00 AM – 9:15 AM
Welcome, introductions, workshop overview

9:15 AM – 10:00 AM
Understanding modern performance management
• Purpose, principles, expectations
• Shifting from annual reviews to continuous improvement

10:00 AM – 10:45 AM
The Performance Management Cycle
• Planning, monitoring, reviewing
• Embedding performance culture in teams

10:45 AM – 11:00 AM
Tea / Coffee Break

11:00 AM – 12:00 PM
Goal Setting Mastery
• Creating SMART objectives
• Aligning goals with organisational strategy
• Practical goal-setting exercise

12:00 PM – 1:00 PM
Feedback Essentials
• Types of feedback
• Behaviour-based vs judgement-based feedback
• Handling difficult conversations professionally

1:00 PM – 2:00 PM
Lunch Break

2:00 PM – 3:00 PM
Performance Review Conversations
• Structuring effective review meetings
• The 6-step review process
• Role-play and practice sessions

3:00 PM – 3:45 PM
Managing Performance Challenges
• Understanding ability vs motivation issues
• Identifying root causes
• Strategies for improving low performance

3:45 PM – 4:00 PM
Tea / Coffee Break

4:00 PM – 4:45 PM
Coaching for Performance Using GROW
• Goal, Reality, Options, Way Forward
• Coaching questions for managers
• Joint problem-solving activities

4:45 PM – 5:00 PM
Action Planning & Closing
• Personal action plan
• Key takeaways
• Q&A & feedback

What Participants Receive

Training workbook
Goal-setting templates
Feedback tools & scripts
Performance review checklist
Certificate of participation

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