Question 1

Who should attend this course?

Accepted Answer

HR, leadership, PR, and communications professionals managing crises or organizational change.

Question 2

Do I need prior crisis management experience?

Accepted Answer

No, the course is suitable for beginners and experienced communicators.

Question 3

Will I practice high-stakes messaging?

Accepted Answer

Yes, participants practice delivering messages in realistic scenarios.

Question 4

Does it cover internal and external communication?

Accepted Answer

Yes, strategies for both internal teams and public messaging are included.

Question 5

Will I learn to handle difficult stakeholder reactions?

Accepted Answer

Yes, a dedicated module focuses on managing concerns and questions.

Question 6

Can I use real organizational scenarios?

Accepted Answer

Yes, you are encouraged to bring relevant examples for practice.

Question 7

Is the session interactive?

Accepted Answer

Yes, it includes role plays, case studies, and activity-based simulations.

Question 8

Does it address media and social media management?

Accepted Answer

Yes, a module covers media interactions and maintaining public image.

Question 9

Can the session be customized for my organization?

Accepted Answer

Yes, in-house sessions can be tailored to company-specific needs.

Question 10

Do I receive a certificate?

Accepted Answer

Yes, you will receive a Course Completion Certificate.

Question 11

Will this help maintain trust during crises?

Accepted Answer

Yes, the course focuses on credibility, clarity, and effective stakeholder communication.

Present with Calm During Crisis Situations – 1 Day Training in Wollongong