Patient Care with Salesforce Agentforce:Intelligent Chatbots for Healthcare

Join our live webinar to explore how Salesforce Agentforce, powered by Einstein AI, is transforming patient care in the healthcare industry. Discover how intelligent chatbots for healthcare, seamlessly integrated with Salesforce Health Cloud, improve patient engagement, streamline operations, and ensure HIPAA compliance.

📅 Date & Time: December 11, 12 PM CST


Use Case in Action - Dentist Appointment Rescheduling🚀
1️⃣Problem:
Clinic staff spend significant time manually checking calendars and coordinating appointment changes. Patients often wait on the phone, and outdated availability leads to scheduling mistakes. This creates inefficiency, frustration, and unnecessary workload for the clinic.
2️⃣Solution with Agentforce:
Agentforce verifies the patient’s identity, finds their appointment in Salesforce, and instantly shows real-time available time slots. It can offer alternate dentists when needed, update the appointment, sync calendars, and send confirmation automatically. This gives patients fast, accurate self-service rescheduling while eliminating staff involvement and reducing errors.

Who Should Attend❓
Healthcare leaders, Salesforce administrators, digital transformation teams, and care coordinators looking to enhance patient experiences and operational efficiency with AI-powered tools.

What You’ll Learn💡
- How to deploy Agentforce chatbots for triage, scheduling, and post-care follow-up
- How to integrate conversational AI within Salesforce Health Cloud
- Best practices for compliance, security, and patient data management
- Real-world outcomes achieved with Einstein AI

Technology Behind the Solution
- Salesforce Agentforce for intelligent automation
- Einstein AI for natural language understanding and predictive engagement
- Salesforce Health Cloud for secure, HIPAA-compliant patient data management


Discover how Salesforce Agentforce and Einstein AI are redefining chatbots for healthcare by enabling personalized, compliant, and efficient patient interactions within Salesforce Health Cloud. Learn how Salesforce for healthcare organizations can automate triage, scheduling, and post-care communication to improve outcomes and reduce costs. Empower your care teams with Agentforce, the AI-driven solution designed to elevate patient experience and operational excellence in modern healthcare.