Lead service line (LSL) replacement is not a simple task. One of the challenges is that unlike other kinds of public works, LSL replacement may require getting permission to enter someone’s home to complete the job. In almost all communities there are some residents – be it because they’re unaware of the program, concerned about cost, distrustful, or just private people – who are hesitant to participate in replacement programs.
Many programs are having success engaging residents in LSL replacement by working with community-based organizations. CBOs often have the credibility and community outreach skills to engage residents who may not otherwise choose to participate. This webinar will explore examples of how two communities - Wausau, WI and Cook County, IL – have worked with CBOs in their LSL replacement programs. Representatives from each will describe how their partnership is arranged, the CBO’s strategies and activities, and their results.
This is the first in a series of webinars the LSL Replacement Collaborative will hold this year highlighting strategies for resident engagement in LSL replacement.
Speakers:
- Shawn Kerachsky, President and Chief Executive Officer, Community Infrastructure Partners
- Yingyakia Vang, EquiFlow Outreach Coordinator, Hmong & Hispanic Communication Network
- Scott Marten, community canvasser, Wausau
- Caroline Pakenham, Director of Water Programs, Elevate
- Bethany Olson, Program Manager, Water Programs, Elevate
Moderator:
Mason Hines, RESOLVE
