Question 1

What is the dress code?

Accepted Answer

The dress code is casual, but please avoid overly revealing outfits, sweats, slides, or athletic wear. I want everyone to feel comfortable while maintaining a neat and respectful appearance.

Question 2

Can I register and buy a ticket at the event?

Accepted Answer

Tickets will not be sold at the event, as all food is ordered and prepared based on pre-sale numbers. To ensure an accurate headcount and avoid waste, all tickets must be purchased in advance.

Question 3

How do I submit dietary restrictions or special needs?

Accepted Answer

While we understand dietary restrictions, all menu items will be prepared the same for a consistent experience. Major allergens will be clearly labeled. Please note: no vegan options will be available at this event.

Question 4

Can I bring children or a guest?

Accepted Answer

Children and extra guests are welcome and encouraged! However, each guest who plans to taste the menu must have their own ticket, as ingredients are purchased per person to ensure an accurate and enjoyable experience for all.

Question 5

What is the cancellation or refund policy?

Accepted Answer

Because food is ordered and prepared specifically based on ticket sales, we're unable to offer refunds after the 7-day mark before the event date.  As a small business, these funds are directly tied to the event’s planning and execution and once the ingredients are purchased they are non-returnable.

Nova Kitchen Menu Tasting & Soft Launch

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Nova Kitchen Menu Tasting & Soft Launch

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