Course Description:

Each participant in the ACH Network is required to follow the Nacha Operating Rules and be compliant. There are several NEW amendments recently passed which will change the ACH Network processes – this is a NEED to know!

This session will provide an overview of the changes to Same Day ACH (SDA)-(effective March 2021), the Unauthorized Return process with a new Return Reason Code R11, and the ACH Contact Registry (both effective in 2021) – NEW!!! and more!

Details on the new amendments to the Nacha Operating Rule on Limitation on Warranty Claims, the Reversal Process and Rules Enforcement changes surrounding reversals, and Meaningful Modernization to enhance the ACH Network to keep up with changes in the payments landscape (all effective in 2021). Plus updates on the most recent Rules amendment that includes clarifying the roles and responsibilities of Third-Party Senders (TPS) in the ACH Network by; addressing the existing practice of Nested Third-Party Sender relationships, and more (effective in September, 2022).

Areas Covered:

Define amendments to the Rules on Expanding Same Day ACH and how these changes will affect you as a financial institution, as the RDFI and the ODFI!
Describe the potential impact on participants in the ACH network with approved changes to other ACH Risk Management topics such as: 1) Supplementing the fraud detection standard for Internet-initiated (WEB) debits, and 2)Supplementing the existing account information security requirements for large Originators and Third-Parties (effective date has been extended)
Details on the most recent change to specifying the details of an unauthorized return by repurposing Return Reason Code R11 to further define the “why” or purpose of return entry
Updates on the recently approved changes for “Limitations on Warranty Claims”, “Meaningful Modernization”, “Reversals and Enforcement” and the “Increase to SDA Dollar Limit”. Plus potential changes in the future regarding “Account Information Improvements Through the ACH Network” – Tons of Details!
Included will be the most recent amendment on clarifying the roles and responsibilities of Third-Party Senders (TPS) in the ACH Network by addressing the existing practice of Nested Third-Party Sender relationships (effective Sept 2022)

Learning objectives:

The NACHA Operating Rules are always changing, updates are currently in place since the ongoing COVID-19 situation! Operations Bulleting #7 outlines the details of the Rules and changes at financial institutions with extensions of effective dates in light of the current situation, and confirming some Rules changes with current effective dates remaining.
Details necessary to help participants in the ACH Network ensure compliance with NEW amendments already in effect for 2021, PLUS the changes for 2022.
Plus, an overview of the most recent amendments with effective dates in 2021 (in case you missed it) on “Limitation on Warranty Claims”, “Meaningful Modernization”, and “Reversals and Enforcement”. Included will be the NEWLY APPROVED increase to SDA Dollar Limit” PLUS the “Third-Party Roles and Responsibilities” – BOTH effective in 2022.
Discussion on a potential change regarding “Account Information Improvements Through the ACH Network” is part of this webinar.

Why Should You Attend:

To remain in compliance with the Rules, participants in the ACH network need to ensure they are up to date on recent changes and newly approved amendments to the Rules. Discussion on the Operations Bulletins issued by Nacha will outline the updates to different Rules given our current situation. Recent RFC (Request for Comment) and an RFI (Request for Information) on even more possible changes will be discussed. Included will be the most recent amendment that affects all financial institutions using the ACH Network. Have you met the requirements for the ACH Contact Registry? (the portal became available on July 1, 2020).

This session will also cover the newly approved details and any recent updates by NACHA, plus how these changes affect you as a participant in the ACH network, whether you are an ODFI, an RDFI, or a TPS or TPSP. Changes such as Data Security requirements (effective date has been extended) and how Originators are affected by the Fraud Detection Standards for web debits. In addition, the processing of Unauthorized Returns has changed effective April 1, 2020, for phase 1 (phase 2 went into effect April 1 of 2021) – As the RDFI, are you prepared for the proper use of R10 and R11 (what to do if you’re not ready) and as the ODFI, are you aware of changes to the ODFI Reporting Requirements for R11 and the Unauthorized Entry Fee?

Who Will Benefit:

Financial Institution Professionals (New/Current Operations Staff)
Third-Party Processors
Originating Companies
Banking Operations Managers and Staff
Compliance and Risk Professionals
Treasury Management Professionals
Aspiring and Current AAPs (Accredited ACH Professionals)
Banking Managers/ Supervisors
Audit and Compliance Personnel / Risk Managers

About the instructor:

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 15 years of experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences). Ms. Olheiser is also an experienced project manager managing education programs for organizations processing electronic payments and developing personalized training programs for financial institutions.

She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, making it easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.

Refund Policy:

Attendees may cancel up to two working days prior to the course start date and the refund will be processed within two working days.

We will process/provide a refund if the webinar is canceled. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be canceled due to lack of enrolment or unavoidable factors. Attendees will be notified 24 hours in advance if a cancellation occurs. Substitutions can happen at any time.

If you have any concerns about the content of the webinar and are not satisfied please contact us at care@thecomplyguide.com

New NACHA Operating Rules Changes 2022 and Upcoming 2023 Changes