Navigating The Transition To A Supervisor Role

Course Description

Transitioning from an individual contributor to a supervisory role is a critical and challenging phase in a professional’s career. This transition involves a significant shift in responsibilities, requiring new skills and a change in mindset. As a supervisor, one must effectively manage people, processes, and projects, moving beyond personal task completion to ensuring their team's success.Supervisors are tasked with setting clear goals and expectations, providing constructive feedback, and fostering a positive and inclusive work environment. Effective communication becomes paramount, as supervisors need to convey information clearly, listen actively, and resolve conflicts. Building trust and credibility with the team is essential, often requiring a balance between maintaining authority and being approachable.Additionally, supervisors must master time management and delegation, prioritizing tasks to meet deadlines while empowering team members by assigning responsibilities appropriately. Conflict resolution skills are also crucial, as supervisors frequently navigate interpersonal issues within their teams.Performance management is another key responsibility. Supervisors must conduct performance reviews, set realistic goals, and address performance issues constructively, ensuring that the team aligns with organizational objectives. This involves recognizing individual strengths, providing development opportunities, and motivating team members to achieve their best.The transition to a supervisory role can be daunting, and without proper training and support, new supervisors may struggle to adapt. This training course is designed to equip aspiring and new supervisors with the essential skills and knowledge to navigate this shift successfully. Participants will learn practical techniques for effective leadership, communication, conflict resolution, time management, and performance management. By the end of the course, supervisors will be prepared to lead their teams confidently, fostering a productive and positive work environment that drives organizational success.

Areas Covered in the Session:-

• Introduction to Supervision
• Developing a Supervisory Mindset
• Effective Communication Skills:
• Decision-Making Skills
• Building Team Cohesion
• Goal Setting and Planning
• Feedback and Coaching Techniques
• Emotional Intelligence in Leadership
• Stress Management for Supervisors

Background:-Transitioning to a supervisory role is a pivotal step in a professional's career, marking the shift from being an individual contributor to leading a team. This change brings new responsibilities, challenges, and growth opportunities. As a supervisor, one must develop technical and interpersonal skills to manage people, processes, and projects effectively.Supervisors are tasked with setting clear expectations, providing constructive feedback, resolving conflicts, and fostering a positive work environment. The ability to communicate effectively, delegate tasks, and manage time efficiently becomes crucial. Moreover, supervisors must build trust and credibility with their team, often balancing the fine line between maintaining authority and being approachable. This transition can be daunting as it requires a change in mindset and the development of new competencies. Proper training and support are essential to help new supervisors navigate this shift successfully, ensuring they can lead their teams with confidence and effectiveness.

Why Should You Attend? A manager should attend this training for several compelling reasons:

• This training equips managers with the tools to lead effectively, fostering a productive and motivated team.
• This training helps managers develop skills to convey expectations clearly, provide constructive feedback, and listen actively, leading to better team dynamics and performance.
• This training provides strategies for constructively identifying, addressing, and resolving conflicts, promoting a harmonious work environment.
• This training offers practical techniques for prioritizing tasks, managing workload, and empowering team members through delegation.
• This training emphasizes ethical leadership, integrity, and methods for building and maintaining trust within the team.
• This training covers setting clear goals, conducting performance reviews, addressing performance issues, and ensuring the team meets organizational objectives.
• This training provides the foundational skills and knowledge necessary for career growth and leadership development.

Who Will Benefit?

• Small Business Owners
• CEOs
• CFO
• Company President
• HR
• Leaders
• Managers
• Team Leaders
• Project Managers
• Department Heads
• Supervisors and anyone in a Leadership Role

Speaker: Carolyn D. Riggins

Carolyn D. Riggins is the founder and owner of CDR Consulting Services, LLC in Atlanta's Greater District, Georgia. CDR Consulting Services specializes in training, coaching, team development, and detecting critical gaps. For 35 years, Ms. Riggins worked in retail banking at First Florida Bank, Barnett Bank, Mercantile Bank, and TD Bank. Ms. Riggins increased her client relationships by 71 million dollars at TD Bank by providing valuable training and continuously teaching her teams. Ms. Riggins has held a variety of management positions at various banks throughout her career. She held positions of Assistant Vice President Store Manager, Vice President Hub Manager, and Vice President Retail Regional Manager under her supervision. Ms. Riggins was successful in these numerous leadership positions by creating, coaching, and educating her team to accomplish sales revenue growth, deposit growth, customer growth, loan growth, and compliance. Ms. Riggins has garnered numerous honors for being the region's top-performing manager of the year. Ms. Riggins has also developed, coached, and trained a number of her team members who have been recognized as high achievers in the region. Additionally, Ms. Riggins uses her Bachelor of Applied Science in Management and Organizational Leadership from St Petersburg College to develop team members' abilities to succeed in their roles. One of Ms. Riggins' aims is to consistently train and coach by utilizing her knowledge and expertise to develop, transform, and affect exceptional leaders and team players on a daily basis. Ms. Riggins has now incorporated her financial expertise, coaching, training experience, abilities, and education into her business, CDR Consulting Services, in order to assist other businesses in achieving success.

After Registration:After registering, you'll receive a confirmation email with your unique login details and access to presentation materials. All documents are downloadable and ideal for team training or reference.

System Requirements:

Internet: A strong connection (1 MBPS or higher) ensures uninterrupted access.

Audio: A good quality speaker or headset with a microphone is suggested for the best experience.

Session Cancellation Policy: Should Humaanized need to cancel or reschedule a session, all registered participants will be informed by email at least 24 hours prior to the scheduled start.

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What Attendees Are Saying:

· “The Humaanized webinar was not only informative but inspiring. It made policy compliance feel manageable and approachable.”– Elena R., HR Compliance Lead, Behavioural Health Facility

· “Great content, simple registration, and very helpful support. The slides were high-quality and easy to distribute to our staff.”– James W., Operations Manager, Home Health Agency